Wildfire victims now eligible for Metro reduced fare programs

To help wildfire victims get back on their feet, the Metro Board of Directors today approved modifying the eligibility requirements for our reduced fare programs.  

The devastating Eaton and Pacific Palisades fires have upended lives, homes and neighborhoods. Our thoughts are with everyone who’s been impacted and we are here to support you.  

For those who were impacted by the fires, we’re offering:  

1. A free transit pass for the first 90 days

A 90-day pass for unlimited free rides comes preloaded on your TAP card and can be used immediately on any participating transit system in L.A. County. Plus, you’ll be able to purchase fare products on participating transit systems at a reduced cost.

2. Get 20 free rides every month

After your first 90 days, 20 free regional rides will automatically be added to your TAP card every month for the duration of the program.

3. Save with fare capping

After 20 rides have been used, you can pay for each ride by adding Stored Value to your TAP card. Ride for free after three rides in one day and 11 rides in a week.

*LIFE extension program benefits expire 6 months after enrollment. Those enrolled in the LIFE extension program may be eligible to be enrolled in another reduced fare program after their benefits expire.

How to Enroll

You can apply online here. Metro staff will be on hand at resource centers throughout Los Angeles ensuring those suffering economic impacts from the fires can easily access this transportation resource.

Here’s where we’ll be:

• January 24, Friday/ 9am-4pm/ Westwood Recreation Center (Red Cross Shelter), 350 S Sepulveda Blvd, Los Angeles, CA 90049
• January 25, Saturday / 9am – 4pm / Pasadena City College (FEMA Recovery Center), 3035 E. Foothill Blvd, Pasadena, CA 91107
• January 25-February 1, Saturday-Saturday /9am-4pm/ (West LA) UCLA Research Park West, 10850 West Pico Blvd, Los Angeles, CA 90064
• January 27-February 1, Monday-Saturday / 9am – 4pm / Kaiser Permanente Pasadena Headquarters, 393 E. Walnut St, Pasadena, CA 91188 

We hope this program will make it easier for you to access essential resources. We will continue to do everything in our power to help our region rebuild stronger than ever.  

If you or someone you know has been affected by the fires, please call Metro Customer Care at 323.GO.METRO (323.466.3867) for more information about the reduced fare program and how to apply.  You may also enroll by emailing the nonprofit IILA at lifeinfo@iilosangeles.org and requesting an application to complete.

To help connect people with wildfire resources, Metro has been offering free fares. With a fare assistance program now in place for wildfire victims, we’re offering free fares through this Sunday, Jan. 26, and then resume collecting fares from riders with the beginning of service on Monday, Jan. 27.