This post was written by doreen Morrissey of Metro’s Office of Extraordinary Innovation and Armando Roman of Metro’s Office of Civil Rights. Navigating through Union Station can prove challenging to [continue reading]
Metro has just completed half a year of service in our partnership with Via (an on-demand, shared ride service). We have made exciting strides in the numbers, reaching 1,600 rides [continue reading]
Rail service on the southern section of the Blue Line resumes on Saturday after four months of work to modernize the line. One big change riders will see at the [continue reading]
Traxx Restaurant: if you walked through Union Station today you may have noticed that Traxx restaurant and its bar have closed. Here is Metro’s statement: Metro is disappointed by Tara [continue reading]
Metro is partnering with MobileQubes to pilot a small network of kiosks offering customers portable battery packs, called Qubes, to charge their smartphones or tablets. Qubes will be available for [continue reading]
Metro’s MicroTransit project has posted an online survey. The project — which will go by the name Metro Ride — will offer shared, on-demand rides up to 20 minutes in length in service areas to be announced later in the year. Metro is currently working with three firms under contract [continue reading]
By Rani Narula-Woods and Debra R. Avila LA Metro is investing in new transportation innovations that harness new and emerging technology services to improve the experience for customers. Metro is beginning to experiment with technology to develop the best possible ways to serve our customers. Rather than buying off-the shelf [continue reading]
The private sector can excel at creating products and services that meet and exceed customer demand. Metro aims to achieve those kind of results with its upcoming Microtransit service. The Metro Board of Directors on Thursday approved contracts totaling $885,247 to three vendors — RideCo, NoMad Transit and Transdev — [continue reading]
This article was co-written by Rye Baerg and Margaret de Larios Whether you are a city trying to automate a parking ticket payment system or an individual struggling to learn [continue reading]
After launching the new Metro website earlier this year, our goal was to have everything that uses Metro data on the same platform to help riders get consistent responses from the same set of tools. With consistency and a seamless experience as our focus, we have reimagined our Go Metro [continue reading]
