Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on metro.net. If having problems viewing this post [continue reading]
This is something that has been discussed before on this blog and the comments board and now the work is underway: Metro is relocating stand-alone validators at 7th/Metro Station in order to make it easier for customers to TAP when transferring between the Red/Purple Line subway and the Blue Line [continue reading]
Here is a look at some of the transportation headlines gathered by us and the Metro Library. The full list of headlines is posted on the Library’s Headlines blog, which you can also access via email subscription or RSS feed. Metro’s free ride may soon be over (L.A. Times) Jon Healey looks forward to [continue reading]
As many Source readers are keenly aware, Metro is preparing to latch the gates at Red and Purple Line stations this summer. In the meantime, you may encounter testing of latched gates at some station or station entrances over the next few weeks. These tests have already been underway and [continue reading]
Three quick notes from the Metro Board of Director committee meetings on Thursday morning: •The Dodger Stadium Express will be back this season, once again offering free bus service between Los Angeles Union Station and the ballpark for those holding tickets to the game. And there's a wrinkle: in cooperation [continue reading]
I happened upon the testing during the afternoon rush hour on Wednesday and everything appeared to go smoothly. With Metro preparing to latch gates at Red and Purple Line stations this summer, Metro and Metrolink are testing paper TAP-enabled tickets that will allow Metrolink passengers to get through the gates. [continue reading]
Here is some interesting data gathered from recent testing of gate latching at the Normandie, North Hollywood and Western stations on the Red/Purple Line subway. The takeaways: 1) one-way fares, stored value and pass sales significantly increased when the gates were latched; 2) Free entries — i.e. mainly those not [continue reading]
UPDATE: the issue has been fixed. Looks like problems began yesterday — and the taptogo.net website is still experiencing problems. Until fixed, passes can still be purchased at https://secure.taptogo.net.
Focus group says that these redesigned screens on Metro ticket machines are a big step in right direction; what do you think?
What do you think? Are we on the right track with these new screen designs? A focus group on Tuesday — the third focus group so far — indicated that ticket vending machine redesigns by Metro’s Creative Services Staff are headed in the right direction. All of the participants were [continue reading]
UPDATE: I’m having some problems with Storify this morning and getting the scroll bar to show up in posts. SECOND UPDATE: After spending the last 30 minutes screaming at my computer screen, I still can’t figure out why the scroll bar disappears when posts from Storify are embedded into our [continue reading]