Meet the newest members of our team, the Metro Ambassadors!
Whether you ride Metro every day or occasionally, we want you to feel welcome, safe and above all, to have a great ride. That’s why we’re excited for you to [continue reading]
Metro ridership was up 12 percent in 2022 over prior year
Metro announced today a 12 percent increase in transit ridership compared to a year ago. There were 255 million boardings in 2022, surpassing the 227 million in 2021. “During the early days of the COVID-19 pandemic, many of Metro’s riders disappeared, and stayed away for most of the epidemic. As [continue reading]
Update on new Bus Priority Lanes planned for Florence Avenue in South L.A.
The Metro Board of Directors and the L.A. City Council in July 2019 authorized the Bus Speed Engineering Working Group, a collaborative effort between Metro and LADOT to speed up [continue reading]
Results of our 2022 Customer Experience Survey
Reliability, frequency, safety, cleanliness, and homelessness are top concerns among Metro riders according to Metro’s 2022 Customer Experience Survey released today. Metro’s 2022 Customer Experience Survey was conducted earlier this year between March and May 2022. A total of 12,239 surveys were taken on board Metro buses, trains, and [continue reading]
E (Expo Line) celebrates 10th anniversary of first segment opening!
Time does fly: it was 10 years ago today that the first segment of the E Line — then known only as the Expo Line — opened between 7th/Metro in [continue reading]
2021 Year in Review
As has been our tradition on The Source, let’s take a look back at some of the more notable highlights from the past year Metro-wise. Before we go any further, [continue reading]
Reminder: Metro offering fare discounts as fare collection restarts on Metro buses on Jan. 10
There has been a lot happening fare-wise at Metro. As we head into December this is a good chance to bring everyone up to speed. Fare collection resumes on the Metro bus system on January 10. Your fares help keep our system running, the reason we’re restarting front-door only boarding [continue reading]
Metro Board to consider $2.1 billion in funding for Better Bus Program
pdf download here Metro’s Better Bus Program returns to the Metro Board of Directors this month seeking $2.1 billion in funding over the next five years. The goal of Better Bus is to make meaningful investments in the bus system, as follows: •Faster bus trips via new bus lanes, traffic [continue reading]
Metro proposes fareless pilot program for K-12 and community college students and low-income residents
Metro staff today released a much-anticipated proposal to test eliminating fares on Metro buses and trains for kindergarten through 12th grade students, community college students and low-income residents of Los Angeles County. Under the proposal, Metro buses and trains would be fareless for students beginning in August. Fareless transit would [continue reading]
Fareless System Initiative gives update to Metro Board on potential pilot program
Metro staff provided an update today on the agency’s Fareless System Initiative (FSI), saying although the study is still in progress, a leading concept has emerged to do a fareless pilot program that would provide free rides on Metro for low-income riders and K-12 students. Metro staff working on FSI [continue reading]