Metro’s Office of Civil Rights, Customer Care and ITS departments are working to enhance the customer experience via new multilingual comment forms to assist those with limited English proficiency. Those [continue reading]
Did you know that Metro publishes rider guides in multiple languages? If you haven’t noticed already, links to rider guides in Spanish, Korean, Traditional Chinese, Armenian, Cambodian, Tagalog, Vietnamese, Japanese, Russian and Thai are available on Metro’s homepage. Other than English, these 10 languages are among the most widely spoken around [continue reading]
