This January, all Service Councils will receive an overview of the recently adopted Customer Experience Plan, a quarterly update on Metro’s Station Evaluation Program, and a regional updates report. A [continue reading]
In one sense, 2020 was the toughest of years for mass transit across the United States. Lives were lost. At LA Metro and across the nation, ridership plummeted due to safer-at-home orders. Service was reduced and — depending on location — restored to varying degrees. Agencies’ finances were upended. I [continue reading]
As many of our riders know, on Sunday, Dec. 13, Metro began implementing its NextGen Plan to provide more frequent bus service on many routes. We also adjusted some routes [continue reading]
Good morning. It’s the shortest day of the year with just 9 hours, 53 minutes between sunrise and sunset in L.A. — meaning 14 hours, 7 minutes of darkness. An apt metaphor for these times. Vaccinations for COVID-19 are thankfully underway in L.A. County — see the virtual town hall [continue reading]
We all know the past year has been a slog in many respects. Yet, this past year was also one in which many people discovered (or re-discovered) the joys of [continue reading]
Metro will be offering free service on all bus and rail lines during the late night hours of Christmas Eve and New Year’s Eve this year to help essential workers get home safely during the holidays. No fare will be collected during the following times: Thursday, Dec. 24, starting at [continue reading]
Inspired by his childhood memories of Southern California’s former transit system, Metro-commissioned artist Mark Steven Greenfield has created a site-specific artwork for the Regional Connector Transit Project that pays homage to the Pacific Electric Railway streetcar. Fondly known as the Red Car, the streetcars [continue reading]
As it has for much of 2020, Metro’s messaging remains the same: we’re here to provide essential rides — whether to work or other critical destinations. Riders are required to wear a face covering (with the exception of those who can’t due to a medical condition). As far as we [continue reading]
Our country’s economy can’t recover without #publictransit. Systems across the country need $32 billion in federal funding to help essential workers reach the frontlines to fight the COVID-19 pandemic. Join #Voices4Transit to urge Congress to #SavePublicTransit pic.twitter.com/bvYpBoBGew — PublicTransportation (@APTA_Transit) December 15, 2020 Without at least $32 billion in emergency [continue reading]
In April 2020, Metro created a Recovery Task Force to respond to the COVID-19 pandemic and to recommend actions the agency can take in the wake of the nation’s public health crisis in over a century. The Recovery Task Force has now delivered a draft of its final report — [continue reading]
