Metro has long recognized telecommuting (popularly known as “working from home”) as a critical means of reducing traffic. Companies adapting to the COVID-19 pandemic have been documenting how telecommuting allows [continue reading]
Unsolicited Proposals continue to play a role in shaping Metro amidst change and disruption. Since 2016, the Unsolicited Proposal Policy has generated dozens of ideas that reduce costs or generate revenue, streamline internal processes, and enhance the customer experience. The policy has established rewarding partnerships and expanded Metro’s adaptive capacity [continue reading]
In March, Los Angeles traffic as we know it vanished overnight after safer-at-home orders were issued. With the coronavirus beginning to claim lives, many of us would have welcomed the traffic back, and other signs of normalcy, in a heartbeat. Then, beginning in late May, city and county officials imposed [continue reading]
To help riders quickly get the info they need, Metro is announcing a new partnership with the popular Transit app for smartphones and tablets. Transit now becomes Metro’s official app, [continue reading]
This is the story of how it took three years to do something very simple in government — and lessons learned. When Metro launched the Unsolicited Proposal Policy in February 2016, the newly founded Office of Extraordinary Innovation was keen on executing pilot projects to enhance the customer experience. Around [continue reading]
Over the past few weeks, L.A. Metro has taken major steps to deploy an innovative partnership model to design and deliver the Sepulveda Transit Corridor. This corridor is one of [continue reading]
Ride sourcing services such as Uber and Lyft have expanded mobility options for those who have access to them. But not everyone can afford Uber or Lyft or has the [continue reading]
In the coming decades, the Los Angeles County region will be undertaking one of the largest transportation infrastructure investments in the Western Hemisphere. As Metro works with public and private [continue reading]
It’s been just over two years since Metro debuted its Unsolicited Proposal Policy. In that time, the policy has exceeded expectations, in the number of proposals generated (113 to date; 16 for megaprojects), the ability of Metro to advance those ideas to implementation (more than a dozen) and the quality [continue reading]
Creativity is important in the workplace, especially in a field like public transportation space where the workforce cares deeply about its mission and bureaucracy is a serious challenge. Even though much of our work is set – complying with laws, producing reports, and even moving capital projects from concept to [continue reading]
