Innovation

Mobility at an intersection

In March, Los Angeles traffic as we know it vanished overnight after safer-at-home orders were issued. With the coronavirus beginning to claim lives, many of us would have welcomed the traffic back, and other signs of normalcy, in a heartbeat. Then, beginning in late May, city and county officials imposed [continue reading]

The Story of MobileQubes

This is the story of how it took three years to do something very simple in government — and lessons learned. When Metro launched the Unsolicited Proposal Policy in February 2016, the newly founded Office of Extraordinary Innovation was keen on executing pilot projects to enhance the customer experience. Around [continue reading]