Four of the five Metro Service Councils will hold public hearings this month to receive public input on proposed bus service changes for June or later this year. There will be a presentation at each hearing on the changes proposed for each region, and the public will have the opportunity [continue reading]
You know the drill: To get our attention, tweet us at @MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on metro.net. http://storify.com/metrolosangeles/metrolosangeles-twitter-tuesday-5
As has been the case the past few years, many people used Metro on New Year’s Eve — service was free from 9 p.m. to 2 a.m. — and on New Year’s Day, in particular to reach the Tournament of Roses parade in Pasadena. On New Year’s Eve, there was [continue reading]
Metro Service Councils are ringing in the new year with four January meetings. The San Fernando Valley Service Council will not meet in January as their regular meeting would have been on New Year’s Day. The other four Councils will hold their meetings on the usual days and times, as listed [continue reading]
You know the drill: To get our attention, tweet us at @MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on metro.net. http://storify.com/metrolosangeles/metrlosangeles-twitter-tuesday-dec-17-edition
You know the drill: To get our attention, tweet us at @MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on metro.net. http://storify.com/metrolosangeles/metrolosangeles-twitter-tuesday-3
Metro Service Council agendas are set for December, including one special meeting in a different location. Service Council meetings kick off today (Wednesday, December 4), in the San Fernando Valley at the Marvin BraudeCenter in Van Nuys. The San Gabriel Valley Service Council will be conducting their December meeting at an alternate location [continue reading]
With some computer issues solved — at least for now — I thought we’d give Twitter Tuesday another go. You know the drill: To get our attention, tweet us at @MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please [continue reading]
Although I’m normally allergic to panel discussions, I actually attended one last month at the Mobility 21 conference on self-driving cars that rose to the level of mighty interesting. The gist of the conversation: virtually ever major car company is pursuing self-driving cars, the technology is sound, the cars could [continue reading]
Metro’s Research and Development team has been gathering and analyzing data on Metro bus/rail users since 2003. The annual customer satisfaction survey was implemented to help inform transit planners and division managers of overall customer satisfaction, on-time performance, cleanliness, safety, as well as track demographic shifts in Metro ridership. This [continue reading]
