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@Metrolosangeles Twitter Tuesday, January 7 edition

You know the drill: To get our attention, tweet us at @MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on metro.net. http://storify.com/metrolosangeles/metrolosangeles-twitter-tuesday-5

Customer survey results for 2013

Metro’s Research and Development team has been gathering and analyzing data on Metro bus/rail users since 2003. The annual customer satisfaction survey was implemented to help inform transit planners and division managers of overall customer satisfaction, on-time performance, cleanliness, safety, as well as track demographic shifts in Metro ridership. This [continue reading]