Attend our public hearing on the FY25 budget!

Our proposed budget for the 2024-25 fiscal year has been released. You can read it, as well as a shorter summary, on this web page. 

The proposed $9-billion balanced budget reflects our commitment to serving you and addressing your biggest concerns: public safety, better and more frequent service, cleanliness, and connecting unhoused riders, riders with substance abuse issues and riders with untreated mental health issues to the social services they need. 

The budget will be considered by the Metro Board of Directors this month. But before that happens, we’re holding a public hearing on Wednesday, May 15, at 3 p.m. You can attend in person in the Board Room on the third floor of Metro headquarters adjacent to Union Station. The hearing will also be live-streamed; a link will appear at this site when the hearing begins. 

To listen by phone: Dial 202-735-3323 and enter Access Code: 5647249# (English) or 7292892# (Español) 

Here are some highlights of this year’s budget: 

Public Safety  

Nothing is more important to us than the the safety of our riders and employees, and the proposed FY25 budget expands upon our existing multilayered public safety strategy designed to eliminate crime from our system. In the proposed budget, we have allocated resources to: 

  • Hire 53 more Transit Security Officers (TSOs) to protect our customers, employees, and enforce the Metro Code of Conduct, especially on weekends and late nights.  
  • Procure and install new bus operator retrofit barriers to be implemented by end of 2024.   
  • Expand Metro Ambassador deployment so they cover more of the system.   
  • The proposed FY25 budget also calls for expanding our efforts to improve the station experience throughout our rail system. Our improvements at Westlake/MacArthur Park station have led to decreases in crime and fare evasion and more paid fare entries at that station. That’s why, in FY25, we will expand those efforts to stations in Pershing Square, Compton, Firestone, Harbor Freeway, Lake, Norwalk, and Pico. We will improve lighting, ventilation, cameras, elevators, and fare gates at these stations and add new self-service restrooms to ensure people can ride Metro comfortably. 

Mental Health, Drug Addiction and Unhoused 

  • Continue investing in homeless outreach services, mental health outreach, and community intervention specialists to ensure we are deploying the right resources to address issues on our system. 
  • Continue and increase capacity within our Room-to-Work program, an initiative that helps unhoused and other vulnerable people transition into entry-level careers. 

Cleaning 

We know riders want our system to be cleaner — and that a cleaner system is a safer one. The proposed budget includes: 

  • A 14.4 percent increase over last year, which includes adding 165 new custodial staff seven days a week. 
  • Coverage will increase from 5 days to 7 days a week to ensure thorough cleaning of rail cars during service. 
  • Advanced deep-cleaning protocols at 17 hotspot stations. 

Increased Service 

LAX/Metro Transit Center Station  

  • In FY25, we will complete another major project, the LAX/Metro Transit Center Station, which is expected to open this fall! This project enables a new operating plan for the C and K Lines.

Revenue Service Hours 

  • Increase our systemwide bus, rail service and Metro Micro plan by 5.3% over FY24 estimated actuals to include 8.8M Revenue Service Hours.

Enhanced frequency 

  • 8-minute peak/10-minute off-peak/weekends on the A and E Lines 
  • Continue 10-min daytime frequency on the C and K Lines  
  • Launch a new operating plan on the C Line (Norwalk-LAX) with an improved weekday peak frequency of 8 minutes 
  • Schedule 10-minute daytime frequency on the B and D Lines 

Free and Reduced Fares 

The budget funds:  

  • GoPass Program that provides free fares for K-12 and community college students in Los Angeles County  
  • Low Income Fare Is Easy (LIFE) program that 309,959 LIFE participants used for free and reduced fare boardings totaling 2.8 million  
  • Fare capping program that has saved customers over $1.2 million by ensuring that they never pay more than $5 per day or $18 per week for using our bus and rail system  
  • Mobility Wallet pilot that has helped reduce transportation expenses for low-income families 

 We developed this budget by listening carefully to your questions and concerns, and reading what you’ve told us in surveys. You can learn more about our budget and leave comments at Metro’s budget portal feedback page or by emailing us at budgetcomments@metro.net  

Categories: Transportation News

2 replies

  1. Start fare enforcement! Kick people out that don’t pay their fare. If you don’t harass these people enough, they simply continue their terrible behavior! I wouldn’t even care if they evaded fare and behaved like decent riders, but they gotta always be dirtying the trains, vandalizing, smoking, fighting, etc. We paying riders are tired of Metro not doing fare enforcement. Those placards with rules are meaningless if YOU DON’T ENFORCE your own dang rules.

  2. If LA Metro truly wants to improve safety it needs to keep threatening people from boarding its trains and buses. Period. Everyone knows this.

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