New permanent Metro Micro fare structure

Last December, we posted about a potential change to establish a permanent Metro Micro fare structure. Thank you to those who provided their comments before the proposal went to the Metro Board of Directors in January 2024. We received many comments –– most of which supported the retention of Metro Micro –– as well as some helpful feedback on the fare proposal, especially the importance of discount programs for students, seniors, people living with disabilities, and those with low incomes.    

Now, it’s official. Beginning on March 24, the introductory $1 fare on Metro Micro will end and we will implement the permanent fare structure designed to better integrate Micro within our existing bus and rail system. That means that standard fares will rise from $1 to $2.50 per ride. It also means that we will introduce a range of special discounts for those enrolled in LIFE, GoPass, and a range of other programs to ensure that Metro Micro is accessible to those who need it most.  

As a reminder, we launched the three-year Metro Micro pilot in December 2020 with an introductory $1 fare, partly to promote the program and partly in recognition of the economic impact COVID-19 had on riders. The temporary $1 fare was planned to continue for the first six months of the program. However, continued impacts from the COVID-19 pandemic caused us to extend the introductory rate for much longer than originally planned. 

Now, with pandemic-era travel restrictions behind us, and with the pilot program having been extended in September 2023, we’re implementing a new fare structure.   

When planning your next trip, we encourage you to consider available fixed-route options as well as Metro Micro, and choose the best option for you. And to make it easier to coordinate your travel using Metro Micro and bus and rail services, we’re making Metro Micro fares more integrated with the rest of the region’s transit system.   

Here are the improvements we’ll be implementing beginning on March 24:  

  • Transfers will be FREE when you transfer from Metro Micro to the Metro bus and rail system.  Please note that you must use a TAP card in order to take advantage of this benefit. The transfer is good for two hours. (This works both ways –– if you begin your journey on a Metro bus or train, you will pay only a 75-cent upcharge on your TAP card to transfer to Metro Micro.) Please note that Metro Micro is cashless –– you will need to have a TAP card to take advantage of the transfer benefits.  
  • Participants in the LIFE program will now be able to use the 20 free rides they receive as a program benefit to ride free on Metro Micro. After those 20 free rides are used, LIFE participants will pay the base fare of $2.50. Under the new fare structure, your ride on LIFE covers the full cost of your Metro Micro ride and your transfers within the two-hour window after starting your journey.  
  • GoPass and Reduced Fare (Student, Senior, and Person with Disability) cardholders will be able to continue to ride Metro Micro at the $1.00 rate.  
  • EZ Transit, a monthly pass for local travel on several public transit carriers throughout LA County, will offer transfers to Metro Micro. EZ Transit Pass Base riders can transfer to Metro Micro with a 75¢ upcharge, and EZ Transit Pass Zone 1 or higher riders will be able to ride Metro Micro at no additional charge.   
  • Passengers transferring from partner transit agencies to Metro Micro (interagency transfers) will pay $1.25 (50¢ transfer fee plus 75¢ upcharge).   
  • Metro Micro rides will also be recognized for transfers to and from other transit agencies based on each one’s existing interagency transfer agreements and the fees applicable for transfers with existing Metro bus and rail services.   
  • Customers can also transfer to our partner transit agencies –– 23 in all! –– from Metro Micro the same way they do for bus and rail, for a more seamless travel experience.  

In sum, our new permanent Metro Micro fare structure allows us to continue offering this important service while still providing discounts to people who need them most. It also makes it easier to use our entire system by transferring between Metro Micro and other modes. We’re proud of how far we’ve come –– to date, Metro Micro has provided over 1.7 million rides –– and we see these changes as important steps toward providing a more sustainable and integrated service. Have a question? We want to hear it! Leave a message in the comments or contact micro@metro.net.   

 

 

 

 

 

 

 

 

 

 

 

 

 

Categories: Transportation News

8 replies

  1. I love Micro, thank you for continuing it. Please remove the $1 fare large yellow decals on the vans. It is very confusing, since that isn’t the fare any more.

  2. How many people are served by Metro… and how many (what percentage) are actually eligible for this first/last mile benefit? Are more riders going to be eligible as a result of these superficial changes? How many years has this so-called “pilot” program been in effect already, and are there plans to expand it to be anything more than an example of pandering to certain special-interest neighborhoods? What ultimately was the objective of this “pilot” program? If it can’t be expanded to serve more riders, maybe it belongs in the bin with other failed experiments done at public expense.

  3. my employer is enrolled in the metro employer pass program and gives me an e-pass – is that going to cover the full cost of metro micro? or do i need to pay the 75-cent up charge? (can i put stored value on the e-pass?)

  4. Is there going to be an option to NOT be forced to use our LIFE credits towards Metro Micro? I don’t want/need my LIFE credits to be used for Metro Micro but at the same time shouldn’t feel forced to use a separate TAP card as a way to get around this issue.

  5. That’s insane that Micro is not going to give us access riders discounts, were the least important.

  6. Ok so we’re just gonna leave access out, so all the discounts go to those who have student passes or life and yet nobody on acces can ride micro. I’m just gonna hop on micro and not pay. This is ridiculous I’m not paying $3 for a trip.

    • I mean, half the time the TAP readers don’t even work, so sure, take a coin toss. Worst case scenario, you get told no.

      • Well, They can ask you to pay, or you can just wait to get dropped off, after that, they can’t tell you no or stop you (if they do, you can just lie and say you paid or the thing didn’t work), What are they gonna do; call the police on you? I’ve done it quite a bit.

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