Like so many organizations across the country, Metro has been facing staffing shortages in all areas of our operation since the onset of the COVID-19 pandemic in March 2020.
Because of these shortages, Metro is making temporary service adjustments, effective Sunday, Feb. 20, to many of our bus and all rail lines in order to provide our riders with more reliable and predictable service.
Bus service changes
•The following lines will have service adjustments and will be scheduled to run on average 5 to 10 minutes less frequently than they normally do throughout the day and evening: 2, 4, 10, 14, 16, 18, 20, 28 30, 33, 37, 38, 40, 45, 51, 53, 55, 60, 62, 66, 70, 76, 78, 81, 90, 92, 94, 102, 105, 108, 110, 111, 115, 117, 120, 127, 150, 152, 161, 162, 164, 165, 166, 179, 180, 182, 204, 206, 207, 210, 212, 217, 222, 224, 230, 233, 234, 240, 244, 246, 251, 258, 260, 267, 268, 287, 344, 460, 487, 534, 602, 617, 662, 690, 720, 754, 761, 901 (G Line), 910/950 (J Line).
To see if your bus line’s schedule is changing, please use our online tool by clicking here.
•Our busiest bus lines will still be running every 5 to 15 minutes on weekdays. No bus line will run less than every 60 minutes. Service will begin and end at the usual times on each route. And routes are not changing.
•We have spread the service adjustments out widely and in such a way to lessen the impact on any particular bus line or service area.
•Current bus maps and timetables for each line can be found here: https://www.metro.net/riding/schedules/. We are working to post updated timetables on the Metro website as soon as possible.
Rail service changes
•On the B/D (Red/Purple) Line subway, during peak hours trains will run every 15 minutes instead of every 10 minutes. Off-peak and on weekend days, trains will run every 15 minutes instead of every 12 minutes — meaning trains will run every 7 to 8 minutes between Union Station and Wilshire/Vermont. Evening service will remain every 20 minutes.
•Our A, C, E and L light rail lines will run every 10 minutes during peak hour weekdays instead of every 8 minutes. Midday and weekend light rail service will remain at trains every 12 minutes and evenings will continue with trains every 20 minutes.
Metro staff shortages have been especially acute in recent months. Although we are seeing progress in our hiring efforts, the recent COVID-19 spike combined with restoration of service hours in September 2021 to pre-pandemic levels has stretched our operators to their limits.
As a result, Metro has experienced an increase in the number of canceled bus and rail trips in recent weeks. These canceled trips leave our riders with longer waits for the next bus or train. These changes will result in fewer canceled trips and more reliable service.
The Metro Board of Directors approved a motion at their meeting on Thursday, Jan. 27, to set a goal to return to full service levels no later than this June.
As mentioned above, Metro is hiring and we’re offering a $3,000 bonus for new operators. Metro offers competitive hourly rates starting at $19.12 with benefits that include health insurance, tuition reimbursements, paid training, retirement plan options and flexible working hours. Please encourage friends, family and community members to become a part of the Metro team that provides excellence in service and support and keeps our region moving. Apply at metro.net/driveLA
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