Metro to host Virtual Workshop on Gender Action Plan on Tuesday, November 16

Metro will host a live, virtual workshop on Tuesday, November 16, from 5 p.m. to 6:30 p.m. to share updates on the Gender Action Plan (GAP), a plan currently in progress based on the recommendations from the 2019 Understanding How Women Travel (UHWT) study.

The UHWT study was the first step in Metro’s process to better understand and better serve the needs and preferences of women riders. The GAP will recommend specific actions to improve the travel experiences on our system for people who identify as women. The GAP is being crafted to identify immediate opportunities and long-term actions that will support gender equity goals for Metro.

Four key themes are guiding the Gender Action Plan:


–Fare Policy

–Services, Frequency & Reliability

–Stop, Station & Vehicle Design

Workshop participants will have the opportunity to speak directly to Metro team members, ask questions and submit comments on the actions they would most like to see Metro consider as part of this plan. Participants will have an opportunity to share their feedback through bilingual (English/Spanish) breakout room discussions.

To join the meeting, participants can access the following link and phone number:

Join online:

By phone: +1 (669) 900-6833

Meeting ID: 840 0213 1497

Passcode: 090870

The UHWT Study and Gender Action Plan fall under the Women & Girls Governing Council (WGGC) which was formed in September 2017 at former CEO Phillip A. Washington’s request to examine Metro policies, programs, and services and how they impact the lives of women and girls in Los Angeles County. The Council’s main goals are to have a gender balanced workforce, to accelerate change and to develop a strategy to address the complex and inter-related causes of gender inequality mobility and economic challenges.

The Gender Action Plan process includes a Gender Audit of Metro’s policies, programs, and plans, a Gender Analysis Tool for future Metro efforts, community and stakeholder engagement, development of a priority list of projects and programs, and release of the draft Gender Action Plan for public comment. The Gender Action Plan is anticipated to be completed in early 2022.

8 replies

  1. MTA’s Gender Action Plan workshop only makes sense as a public relations ploy. Are the people who think these things up totally out of touch with MTA actions that are *contrary* to the stated concerns of this workshop?

    I am an elderly woman who has suffered considerably since December 2020 when MTA canceled the bus stops that I’ve used for decades. My life became more difficult and dangerous because of these unjustified, unannounced service cuts. I submitted written complaints, but MTA responded dismissively.

    As a rider concerned about Covid-19, I am disgusted that MTA refused to state early on that we passengers rode at our own risk because MTA had no plans to enforce face coverings. Did the Covid-19 vaccine mandate for operator go into effect on November 1, as stated in this blog? These are safety issues.

    Safety, fare policy, services, frequency and reliability, stop, station and vehicle design are *human issues* that MTA’s decision makers have repeatedly shown that they do not care about. Please stop insulting us and wasting our time with nonsense like this GAP workshop.

    • Hi Outraged;

      If these issues have continued to persist, I encourage you to reach out to Customer Relations again and update them on what’s happening with your bus stops and the routes that you use. Their contact info is:

      Metro earlier this month has told all staff that they are now required to be vaccinated against COVID-19, although there are some exemptions (as there are at other workplaces). The requirement is in the process of being implemented.

      We remind all riders that face masks are required by the federal government to ride public transit — and wearing a face mask yourself does protect the wearer, as does getting vaccinated.

      Steve Hymon
      Editor, The Source

      • Steve,

        After being essentially told “too bad” by higher-ups, why would I now “reach out” to Customer Service about the bus stop cancelations?

        I too urge face coverings and Covid-19 vaccinations, but the issue here is enforcement. Passengers needed to know that none existed. November 1 has come and gone yet it seems the Covid-19 vaccination mandate remains in the *implementation* stage.

        MTA is a massive bureaucracy that appears to operate without effective oversight. I will continue to speak out as long as MTA withholds important information and misleads the public with programs like the GAP workshop.

    • Agreed. We can’t all do it in the elevator or in corners of stations like some do. Baffling how Metro spent all that time on commissioning art work for stations, but failed to provide basic necessities that would keep them clean.

  2. If this is about passengers and the differences in riding habits or accessibility for women as opposed to men you’re just going down an \ slippery slide with no end in sight. On the other hand if this is about the number of women verses the number of men employed by the MTA call it, what it is is quotas or as one MTA bureaucrat defined it, Goals & Standards.

  3. Please explain the reason for rerouting bus 94 that I used to take on Los Feliz Blvd/San Fernando Blvd directly to Burbank but is now turning on LFB/SFB to Brand and traveling along that road to Broadway where it turns and goes back toward SFB and on to Burbank. Why divert the bus out of the way only to get back on SFB at Broadway?

    The stretch of travel on SFB was easy and direct.

    Perhaps I’m not getting what sense this makes so I need better minds at Metro to tell me how they came up with this plan. If it was to increase ridership it has not done much.

    Thanks. Look forward to a reply.

    • Hi Joanne;

      The reason the 94 was changed was to better match that line with current travel patterns and with areas where there is the highest ridership (or expected ridership) — in particular downtown Glendale and North Hollywood. Like any change under our NextGen Bus Plan, we will continue to monitor the changes throughout our network to see if they have achieved overall growth in ridership. Hope that helps,

      Steve Hymon
      Editor, The Source