Due to lingering effects from the most recent surge in COVID-19 cases in our region and a national labor shortage, we’re experiencing impacts on our bus and rail service. We’ve had to cancel some bus trips in recent days and we want to give riders a heads up that may continue to be an issue in the days ahead — although we’re working hard to eliminate such disruptions to our service. Other transit agencies around the region are experiencing similar challenges.
We very much appreciate your patience during this time and we realize how many of you rely on Metro to get you where you need to go.
As was the case during last winter’s COVID-19 surge, the canceled trips on Metro are not evenly distributed around our transit system. On some days certain parts of our bus system have been hit harder than others — and some bus lines are impacted more than others. We understand how disruptive a canceled trip can be — and that a canceled trip or two on any bus line often results in crowding on subsequent trips on that line.
We encourage riders to use Transit — Metro’s official smartphone app — to plan bus and rail trips and check crowding predictions. We also suggest allowing additional time for your travel and following the Metro service alerts feed on Twitter.
On Sept. 12, we returned to our full pre-pandemic levels of bus service to help riders make essential trips. We very much intend to stay the course with so many employees returning to work and students back in schools.