Since Metro’s latest round of bus and rail service changes went into effect earlier this month, riders have asked Metro some questions on a variety of issues. Here are some examples of questions we’ve been hearing and our answers:
•Why did Metro get rid of most of the rapid bus lines? This is a frequently heard question in recent weeks. There are several answers:
—Consolidating most of our rapid lines with local lines results in more consistent bus service along each line throughout the day.
—Buses now stop frequently at every bus stop along each line. Waiting times are the same no matter which stop a rider uses.
—The Metro bus system is easier to use for riders and helps us keep buses running on schedule. That means that riders spend less time waiting for their buses.
—We’ve also consolidated bus stops on some bus lines. Buses stop a few more times than a rapid bus did and stop a few less times than a local line.
—Overall, we believe this has resulted in more frequent trips for more riders every day — with many riders now enjoying faster overall trips and more convenient access to bus stops.
How can I comment to Metro about the changes? Please contact our Customer Care department either via the online comment form or by calling 213.922.6235 or 800.464.2111.
•Why were bus stops on Line 2 consolidated near UCLA? As with other bus stop consolidations, improving bus speeds was one issue — the more a bus stops, the slower the bus is. In the case of Sunset Boulevard near UCLA, pedestrian safety was also an issue. Metro and the city of L.A. worked to preserve the safest location possible.
•With the new service changes, what’s the fastest way to take transit between Compton and L.A. County/USC Medical Center? It depends on where your trip is beginning in Compton, and we recommend using the Transit app to plan your trip.
That said, there are generally two basic choices:
—From Compton, take the A (Blue) Line to Pico Station and transfer to the J (Silver) Line bus. The J Line’s USC Medical Center Station is about a .3-mile walk to the medical complex.
—Take the A (Blue) Line to 7th/Metro in downtown L.A., transfer to the B/D (Red/Purple) Line to Union Station and then transfer to the Metro 106 Bus, which stops at Marengo and Cummings right in front of the medical complex.
—It’s worth noting that Metro Micro — our new on-demand shuttle service — serves the Compton and Watts area and can be used to travel to and from the A Line Compton Station. Metro Micro fares are $1 and do not include a transfer to Metro buses and trains.