Low-Income riders can apply for LIFE fare discounts at Metro Customer Centers 

Metro Customer Centers are now accepting applications for the Low-Income Fare Is Easy (LIFE) program at all five locations, making the discount program more accessible throughout L.A. County. The LIFE program offers fare assistance to qualifying low-income riders.
Customer Center locations and temporary hours are as follows:

Union Station/Gateway Transit Customer Center – East Portal 
One Gateway Plaza
LA, CA 90012
Monday – Friday, 10 a.m. – 2 p.m.

Baldwin Hills Crenshaw Customer Center 
3650 W. Martin Luther King Blvd., Ste 189
LA, CA 90008
Tuesday-Saturday, 10 a.m. – 2 p.m.

East Los Angeles Customer Center
4501 B Whittier Blvd.
LA, CA 90022
Tuesday-Saturday, 10 a.m. – 2 p.m.

Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Monday-Friday, 10 a.m. – 2 p.m.

Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
LA, CA 90010
Monday-Friday, 10 a.m. – 2 p.m.

LIFE participants receive discounts on passes to ride Metro and participating transit agencies, with savings of $6 off a weekly pass and up to $24 off a monthly pass. Participants also have the option of a 20 free regional ride benefit through the program. Riders with a Reduced Fare TAP card can also apply for the LIFE program if they meet the income requirements, and receive additional savings on monthly passes.

To apply for the LIFE program, riders must complete an application and provide copies of a government-issued ID, proof of income (Medi-Cal, EBT, Free or Reduced Lunch, Social Security award, check stub  or tax return) and a valid TAP card.

In addition to submitting applications at Customer Centers, qualifying riders can also apply by mail, email or drop off applications at FAME and IILA, two groups working with Metro:

email: lifeinfo@famecorporations.org
Mailing address:
1968 W. Adams Blvd.
Los Angeles, CA 90018
(323) 870-8567


email: lifeinfo@iilosangeles.org
Mailing address:
3800 La Crescenta Avenue, Suite 209
Glendale, CA 91214
(818) 244-2550

To learn more about the LIFE program, visit metro.net/life.

2 replies

  1. Hurry up and apply for a discount to a system that will be free for the foreseeable future?