Metro Micro is now piloting in seven different service zones across Los Angeles County — and we’re glad to see so many people giving it a try! However, as the service becomes more popular, some riders are seeing wait times longer than our goal of 15 minutes (or less).
If you’ve experienced a longer wait time than usual when booking a ride, we sincerely apologize and thank you for your patience. Rest assured that we are working to reduce that wait time and make your experience better. We are currently hiring more drivers to meet the demand and we hope you’ll help us spread the word! Interested parties can apply online.
Thanks again for giving Metro Micro a try, and we hope you’ll continue to keep it in mind as an option as you plan your trips. Since launching in December 2020, Metro Micro has provided rides to more than 58,000 passengers, and currently our average rating is 4.9 out of 5 stars.
If you have additional comments or suggestions regarding the service, please email firstname.lastname@example.org.
Categories: Transportation News