New Metro Micro service zones in Pasadena and Highland Park launch June 27

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Metro Micro will be expanding to two new service zones in Highland Park/Eagle Rock/Glendale and Altadena/Pasadena/Sierra Madre beginning June 27 in support of the second phase of NextGen Bus Plan service changes.

NextGen is a major overhaul of Metro’s bus network and is designed to speed up bus trips and provide more frequent service on many routes. Metro Micro’s role is to help provide rides in parts of town that are challenging for fixed-route buses to serve.

With this expansion, Metro Micro will be operating in seven zones:

    • Highland Park/Eagle Rock/Glendale Zone: 5:30 a.m. – 9:30 p.m., seven days a week (service begins June 27)
    • Altadena/Pasadena/Sierra Madre Zone: 5:30 a.m. – 9:30 p.m., seven days a week (service begins June 27)
    • Compton/Artesia Zone: 9 a.m. – 9 p.m., seven days a week
    • El Monte Zone: 9 a.m. – 9 p.m., Monday-Friday, 10 a.m. – 10 p.m. Saturday and Sunday
    • North Hollywood/Burbank Zone: 10 a.m. – 10 p.m., seven days a week
    • Watts/Willowbrook Zone: 5 a.m. to 11 p.m., seven days a week
    • LAX/Inglewood Zone: 5 a.m. – 10 a.m. & 2 p.m. – 7 p.m., Monday – Friday

Metro Micro rides currently cost $1 per ride (transfer not included). If you are new to Metro Micro, your first two rides are free! Visit metro.net/micro to claim your free rides.

Rides must begin and end within each zone. Riders can pay via stored value on TAP card or with a credit card. Metro Micro will continue to operate safely in these two new zones, requiring drivers and passengers to wear face masks while on board.

To book a ride: use the Metro Micro app (available in the App Store and Google Play); Transit, Metro’s official app; book.metro-micro.net; or call 323.GO.METRO (323.466.3876).

Additional service zones will launch in San Fernando Valley and Westwood/Century City later this year. For more information on Metro Micro, visit metro.net/micro.

Categories: Transportation News

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13 replies ›

  1. A few employees at JPL have noticed that there is an issue when trying to book a ride with the official 4800 Oak Grove Drive, Pasadena address but it works when you select the address with the La Canada city or use the nearby bus stop as a drop off point. Is there a way to contact the developer to fix this issue? I checked the site but didn’t see anything other than the book a ride number.

    • Hi Marlon;

      I’ll forward this to Metro Micro team. Thank you for the heads up and for riding!

      Steve Hymon
      Editor, The Source

    • Hi Marlon,

      We can and will certainly pass this information on, but we also recommend (you or the JPL employees) reaching out to the Metro Micro team directly via email at micro@metro.net so you can provide additional follow up details more easily.

      Thanks!

      Anna Chen
      Writer, The Source

  3. I don’t see any info on how to locate the pickup and drop off points, nor even an indication of how far they typically will be from the caller’s start point. Is this door to door? Major intersections?

    • Hi Nick,

      When you book a ride, the app/website/customer agent will be able to provide you with the nearest pickup/drop off locations to the addresses you enter.

      Thank you,

      Anna Chen
      Writer, The Source

  4. As an Altadena resident without a cell phone and whose monthly TAP cost is only $14, I would never be more than an infrequent Metro Micro rider. From Altadena, Metro Micro would only take me as far as one of the Goldline stations. The one-dollar introductory fare is slated to more than double. Actual wait times for rides will almost certainly exceed the estimated ten minutes. Metro Micro’s small vehicles make it impossible to physically distance oneself from passengers who might not be properly masked, smell bad, or behave strangely. I’ve yet to see a list of Metro Micro’s pickup and drop-off locations in Altadena. If they are not within easy walking distance of my home, that would preclude my use of Metro Micro.

    • because this thing doesn’t run every 24 hours? Because you are only trapped to the Glendale/Eagle Rock area but still forced to catch a bus if you wanna go to the next zone?

  6. Kinda sucks this only operates until 9pm. Would’ve been nice for this thing to run until 1am on the weekends instead of catching a tent on wheels better known as a late night bus.

    • Hi,

      At this time all Metro Micro rides cost the introductory discounted fare of $1 per ride.

      Thank you,

      Anna Chen
      Writer, The Source