The above screen grabs show how Metro Micro appears when planning a trip in Transit, Metro’s official app.
Metro Micro — our mobility on-demand service — is now available in Transit, Metro’s official app.
Passengers can plan a trip in Transit to their destination using a combination of Metro Micro and Metro Bus and Rail, then link directly to the Metro Micro app to request their ride.
Metro Micro is designed to replace short solo trips by offering a flexible, on-demand service in vehicles that hold up to 10 passengers. Along with other safety measures, capacity is currently limited to five passengers to reduce risk during the COVID-19 pandemic.
Metro Micro is now available in five zones, all of which connect to Metro’s bus and rail network: Watts/Willowbrook, LAX/Inglewood, North Hollywood/Burbank, Compton/Artesia, and El Monte — see the maps below. Rides, which must begin and end within each zone, cost an introductory rate of $1 per ride (transfer not included).
Transit users in Los Angeles County can seamlessly access Metro Micro service from the app they already use to plan trips. Riders received in-app messages and push notifications letting them know that Metro Micro is now available in Transit. When a user opens Transit in a Metro Micro service zone, they see a prominent “request ride” button on the app’s home screen, alongside other transit options.
When a user enters a destination, Transit suggests itineraries that feature Metro Micro for either point-to-point service or as part of a trip that also includes Metro Bus or Rail. With just one tap in Transit, users can seamlessly connect to the Metro Micro app and request their ride.
A growing number of transit agencies are looking to on-demand shuttles as a way to complement traditional fixed-route service and extend the reach of their network. Metro Micro launched in December. Metro is planning to add more zones this year.