Metro Draft Coordinated Public Transit – Human Services Plan is released

Metro today released its 2021 to 2024 Draft Coordinated Public Transit – Human Services Transportation Plan (plan) for L.A. County. The plan addresses regional transportation needs of target populations including seniors, persons with disabilities, low-income individuals and veterans. Read and download the plan here.

Key areas the plan covers include:

  • Current and future mobility needs of target populations.
  • Goals and strategies to address gaps in transportation services.
  • Prioritized projects and programs to improve mobility for target population groups.

This plan fulfills a requirement for federal funding through the Federal Transit Administration’s (FTA’s) Section 5310 program.

Several focus group meetings were held virtually in November 2020 to get input from key stakeholders and agencies. More than 62 participants from 36 organizations attended. Some key topics discussed included the need to expand services, increase safety measures and provide greater access to on-demand services. Feedback was incorporated into the plan and highlighted challenges faced by the target population groups.

Metro also conducted an extensive survey to understand how municipalities and transit service providers are currently operating during COVID-19 restrictions. The survey asked about future funding needs and concerns.

The survey revealed that although most service providers have less ridership than prior to COVID-19, they are seeing an increased demand for day-of services, longer trips and greater safety concerns.

The plan update will be available for review and public comment for 30 days until April 19, 2021. To view the plan, To view a hard copy of the plan, please see the list of sites where it is available at A community meeting is planned for April 7, 2021, at 10:30am.,.

Public comments will be accepted through Monday, April 19, 2021, and can be submitted by email, voicemail or US post:

  • Email to
  • Phone by calling 213.922.4868 to leave a recorded comment
  • Mail to One Gateway Plaza, M/S 99-23-3 Los Angeles, CA 90012

Visit for more information.