Over the summer, Transit — Metro’s official app — began using recent ridership numbers to predict crowding levels on Metro buses. Now, riders can help contribute! Every time you ride Metro, you can share real-time crowding info in the Transit app.
Tell riders down the line how full or empty your vehicle is by tapping GO every time you ride with the Transit app. With GO, you get step-by-step navigation and help contribute to crowdsourced real-time information. Once GO detects a rider has hopped aboard a bus or train, it asks a simple question: How crowded is the vehicle? Your anonymous response will be shared with other riders for the next 10 minutes before expiring.
If you’re about to hop on board, you’ll be able to view this info to decide whether the next bus or train is the one for you.
If riders haven’t contributed real-time crowding information for your bus trip, predicted crowding levels will be shown. The predictions are based on regularly updated data collected in the prior two weeks from automated passenger counters on Metro buses.
With this new feature in the Transit app, riders can decide whether they want to ride at a particular time, wait for the next bus or train, or seek another way to reach their destination. It’s one of the ways Metro is ensuring the safe return of riders as we recover from COVID-19.
Transit is available as a free download on Google Play and the App Store.