UPDATE: Thank you to those who have downloaded the app and reported any issues encountered. Staff is aware and working to address. We will have an update soon with more information.
The LA Transit Watch app is getting an update! Look for the new LA Metro Watch app, launching January 1. The LA Metro Watch app will allow you to submit reports for non-emergency and/or quality-of-life issues, as well as call or text Metro Security.
If you already have the LA Transit Watch app on your phone, the app will ask you to update to the newest version upon launch. If you don’t have the app yet, search for the LA Metro Watch app in the App Store on iPhone or Google Play on Android.
To report an incident:
- Fill in incident type, description, location, time and date
- Add a photo and personal information if desired
- Submit directly to Metro Security
You’ll also be able to set up an account and view previous reports that have been submitted, as well as the current status of any reports you’ve made.
Future updates to the LA Metro Watch app include:
- Additional languages
- Access to bus cameras
- Upload video
Of course, in the event of an emergency, we ask that you dial 9-1-1 directly. AT&T, Verizon and Sprint cell service is available along the entire Red and Purple Line. T-Mobile service is available on the Purple Line and between Union Station and Vermont/Sunset on the Red Line. You can also alert Metro staff to incidents by using the train intercom or station intercoms marked by red signs on station platforms.