Business Interruption Fund spotlight: Families United

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Families United: New Beginnings is located along the Crenshaw/LAX Line project corridor. It was established by Executive Director Miki Hazzard in 2014. Families United provides out-patient services and classes to help adults and families live healthy and fulfilling lives. Ms. Hazzard manages day-to-day operations and is supported by independent contractors including a Licensed Psychologist, a Marriage and Family Therapist, and Certified Domestic Violence, Anger Management and Parenting Facilitators.

Services at Families United include individual and family counseling, anger management, court and probation approved programs and services for teens and adults that treat and prevent domestic violence, and parenting classes. All services are provided on a sliding scale fee basis.

Ms. Hazzard described Metro’s construction activities that include k-rail in the middle of Crenshaw Blvd., heavy equipment, public transportation detours and lack of accessible parking as contributing factors to the decline in visits from her clientele. Ms. Hazzard stated, “As many of the services are court mandated by the Superior Court and the Department of Children and Family Services (DCFS), our clients make considerable efforts to attend their counseling and training classes on a weekly basis. Many of our clients are forced to leave their home or work hours earlier or find services elsewhere because of construction in the area. The BIF program has helped our agency continue to provide for the physical, psychological and emotional needs of families in our community.”

Families United is located at 5349 Crenshaw Blvd., Suite 104 and 105, Los Angeles, CA 90043. For more information, please call (213) 784-6900 or visit

Metro’s Business Interruption Fund (BIF) provides financial assistance to small “mom and pop” businesses directly impacted by transit rail construction along the Crenshaw/LAX Transit Project, the Little Tokyo area of the Regional Connector, and Purple Line Extension, Section 1 and Section 2. For more information about the BIF, visit  To apply for a BIF grant, visit Pacific Coast Regional Small Business Development Corporation (PCR) at

Visit to view additional business spotlights in the BIF’s Community Footprint.