A quick update on subway cell service

Cell service is currently available on the entire Purple Line for all four major carriers: AT&T, T-Mobile, Sprint, and Verizon. (Note: Verizon has only deployed 4G LTE service.) Cell service on the Red Line is available between Union Station and Vermont/Sunset Station.

Cell service from Vermont/Sunset Station to North Hollywood Station and in the Gold Line’s underground stations in Pasadena and East Los Angeles is scheduled to become available toward the end of this year.

Though cell service is now available along much of the Red Line, we still ask that riders first consider contacting the train operator via the emergency intercom in the event of an emergency before calling 9-1-1. Riders can also use the text feature on the Transit Watch app to report issues directly to law enforcement.

6 replies

  1. I’m sorry, but “we do not currently have a vendor to provide it” is lame.
    Other cities can find vendors to supply WiFi in cars buses and stations, but L.A. “can’t find a vendor:”
    Other cities can use cellphones to tap in their fares. We in L.A. have to carry 20 year old technology in our wallets.
    But Metro is right on time with Meatless Monday menu suggestions.
    Perhaps Metro could concentrate more on its passengers’ legitimate needs and less on social engineering? If I need to find a meatless cafe, Yelp works great. But — of course I can’t access it on Metro.

  2. Cellphones were added to LA in 1984, and the subway opened in 1993. That’s TWENTYFIVE YEARS AGO.
    Congratulations Metro. You have vaulted HALF the subway into the ’90s.
    What about WiFi? Why no WiFi in the stations or God forbid in the trains?
    Every NYC subway stop has free WiFi.
    BART will have WiFi in 3 years.
    Why no mention of WiFi in this article? And if the answer is because Metro has no plans to add WiFi to its stations or trains — WHAT????
    Don’t you think you can do better?

    • Hi,

      The equipment that has been installed is capable of supporting WiFi, however we do not currently have a vendor to provide it. We’ll update with more info as soon as it becomes available.

      Thank you,

      Anna Chen
      Writer, The Source

  3. “Gold Line’s underground stations in Pasadena and East Los Angeles is scheduled to become available towards the end of this year.”

    What about the section between Heritage Square and Southwest Museum station, or am I the one only that gets no cell service on this section?