Metro’s Planning Department recently completed a Transfers Design Guide to help Metro, cities and local transit agencies improve the transfer experience for our customers. It’s already an important issue — and will be even more crucial as the Metro system expands in the coming years.
Already, about 64 percent of Metro riders transfer at least once during their journey.
The Transfers Design Guide also won an award from the American Planning Association Los Angeles award for “Best Practices in Planning.” Our folks did site visits, looked at best practice guides by other agencies and assembled a checklist of things worth thinking about when designing new transfer points — or making existing ones better.
I know that we have a fair number of readers from the planning world and thought you might find this an interesting read and good resource. What are some transfers on our system that you think could be improved? And how? Comment please.