Final update, 5:00 p.m.: TAP Vending Machines resume normal operations and now accept all credit, debit or cash payments.
Due to system network issues, TAP Vending Machines are currently not accepting credit/debit cards. It is still possible to use cash to load fare. If you need to board at a gated station and were unable to load fare, use the Gate Help intercom for assistance.
Another option is to visit one of our TAP retail vendors. They are able to accept credit/debit card at this time and can add fare to your TAP card instantly.
Technicians are working to restore the system as soon as possible, and Metro would like to thank all customers for their patience.
Categories: Service Alerts