Our bus and train operators have a pretty tough job. They have to keep a schedule, give directions, announce stops, all while safely maneuvering an extra-large vehicle through unpredictable traffic, adverse weather conditions and some really tight spaces. Operators are also by default the members of Team Metro who interact with the public the most on a day to day basis, an activity that be quite mentally draining. Yet operators often remain under-appreciated because what they do isn’t flashy or cool. They’re “only” performing the important task of transporting you safely from point A to point B.
So we’d like to give a shout out to our operators. You guys keep the County moving and we appreciate everything that you do! Over the next few months, we’ll also be spotlighting some of the Metro bus operators who have committed to providing excellence in service and support. The first in this series is below. Read on and get to know some of Metro’s best a little better.
Charles Villagran has been a Metro bus operator for 30 years. Even after three decades, he still loves his job and looks forward to work every day.
Mary Bonner has been a Metro bus operator for four years. Her favorite part of the job is interacting with customers.
Earl Jones has been a Metro bus operator for 18 years. His favorite part of the job is getting to experience all the different cultures that make up Los Angeles.
Categories: Transportation News