Over the next five weeks, you may notice an increase in the presence of law enforcement on the Blue Line as the Los Angeles Sheriff’s Department and Metro security personnel conduct Operation Better Ride, an ongoing initiative to improve ridership experience.
Better Ride will address crime and Code of Conduct violations, particularly vending and solicitation, disruptive behavior, loud music and seat-hogging. The goal is to educate the public about the Code of Conduct so that everyone can enjoy a more pleasant ride.
Metro staff will review the feedback and results from Better Ride after the five-week operation to determine future deployments of security throughout the transit system.
Of course, Better Ride isn’t just about increased security patrols. If you experience or witness a situation that makes your commute uncomfortable or makes you feel unsafe, please call LASD at 888.950.7233. You can alert Metro staff to incidents by using the train intercom or station intercoms marked by red signs on station platforms, and the Twitter team @metrolosangeles is available to respond to questions directly or pass along information to appropriate staff. We always welcome feedback from customers on how transit trips can be improved. For less time-sensitive concerns, you can also email CustomerRelations@metro.net.
With your help, we can make the Metro experience better — because everyone deserves a safe and comfortable ride.
Categories: Transportation News