This Veteran’s Day, check out VetsGo511.com, a new mobile-enabled website brought to you by the Los Angeles County Service Authority for Freeway Emergencies (LA SAFE) and Metro. VetsGo511.com is a one-stop source for veterans and others in the military community to easily obtain information on resources for work, education, healthcare, and other vital services in the greater Los Angeles metropolitan area; and it provides improved transportation services options to get them there.
“Veterans have done so much in their service to our country, and this is just one way for us to serve them,” said Eric Garcetti, Mayor of Los Angeles, Metro Board Chair and Navy reservist. “The least we could do this Veteran’s Day is to give our vets and those in the military community a new resource that can make their lives and commute a little bit easier.”
VetsGo511 is part of a larger effort by Metro, LA SAFE and the Federal Transit Administration to improve the transportation experience for veterans through the Veterans Transportation and Community Living Initiative (VTCLI) federal grant program.
The VTCLI program brings together transportation service providers to tackle veteran and active military mobility issues by bridging the gap between transportation providers, human service agencies, governmental veteran and military service providers, as well as non-profit veteran and military family support organizations.
In addition to VetsGo511, the VTCLI will build on the success of Southern California 511 by improving access to transportation information through a variety of new products and resources to be rolled out over the next several months, including:
- Fleet-tracking services on all shuttles and buses for the West Los Angeles Veterans Administration (VA)
- Automation of scheduling for Access Services (Access) eligibility appointments
- Interactive kiosks at VA facilities
- Alternative route information to and from VA facilities
- Real-time arrival displays at VA facilities
- Capital improvements to 511 for more streamlined traveler information for veterans and their families
Categories: Best Practices, Transit Service