The Wilshire/Vermont Metro Customer Center is located around the corner from the station entrance.

Photos: Anna Chen/Metro

In late June 2014, the Wilshire/La Brea Customer Service Center relocated to Wilshire/Vermont due to forthcoming Purple Line Extension construction. Since the July 1 of the Wilshire/Vermont Customer Service Center opening, Metro staff has assisted approximately 16,000 people.

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Metro customer service centers offer a variety of services to Metro riders. You can get timetables, plan your trip, provide feedback and purchase TAP cards–which you’ll need in order to take advantage of the free 2-hour transfers. It’s also the place to submit applications for reduced fare TAP cards, such as Senior or Student TAP cards.

The Wilshire/Vermont Customer Service Center is located at 3183 Wilshire Boulevard, Suite 174, just around the corner from the Red and Purple Line Wilshire/Vermont Station entrance. It’s also served by numerous Metro and municipal buses that stop at the plaza. The service center is open Monday through Friday from 10 a.m. to 6 p.m.

To see the locations of other Metro customer service centers, click here.