Those entering or exiting the Gold Line at Union Station recently may notice something different: there are TAP validators now arranged across the bottom of the stairs. The validators, up until now, have been against both walls and next to the ticket machines.
What’s going on? Metro’s TAP team is trying a different arrangement of the validators to see what works best at the entrance to the stairs leading to the train platform. As you know, it’s an area that can get quite crowded at peak hours with people headed both up and down the stairs.
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