In July of last year, Los Angeles Mayor and Metro Board Vice Chair Eric Garcetti and Board Member Jacquelyn Dupont Walker authored a motion asking Metro staff to report back on several technology matters, including ticketing-by-smart phone, wi-fi access at Metro facilities and the possibility of creating an internet-based customer help desk.
Metro staff responded with the following report, which includes the original motion that shows some of the tech efforts underway — including the ability to add to a TAP card by smart phone — and others that are on the radar but need more work and/or funding [pdf here]:
In response, Garcetti and Supervisor and Metro Board Member Don Knabe have submitted a new motion asking staff to go :
One note: To see a list of some third-party apps that have been developed using Metro scheduling data, please click here and then click on the “third party apps” tab. Metro also has some mobile tools available, detailed at the same link.
As for wi-fi on the Gold Line, that was an effort originally pursued several years ago by the Community Redevelopment Agency. After the CRA was legislated out of existence, the project never moved forward.