Did you know that Metro publishes rider guides in multiple languages? If you haven’t noticed already, links to rider guides in Spanish, Korean, Traditional Chinese, Armenian, Cambodian, Tagalog, Vietnamese, Japanese, Russian and Thai are available on Metro’s homepage. Other than English, these 10 languages are among the most widely spoken around Los Angeles County.
The rider guides give a little basic information on the Metro system, how to ride and what numbers to call for extra help.
Categories: Best Practices
Now how about the fare machines give the same information in all of these languages? You would have to have a language selector button but this is absolutely needed.