Want to have a say in Metro’s bus service? One of the best ways to do thatis to attend and participate in Metro monthly Service Council meetings.
Nearly10 years ago, the Metro Board created five regional service councils. Theywere formed to bring service planning closer to the people we serve and to make it more convenient for the public to be involved with service planning decisions for Metro bus service in their area. The five regions served by Metro service councils are:
Starting in August, we’ll post a story here on The Source every month highlighting some of the more interesting agenda items planned for each Council’s agenda. Each council meets on a monthly basis to receive various reports on Metro service issues, and to hear public input on service within each service council’s area.
If service changes are proposed, Metro’s service councils conduct the official public hearings for the proposed changes in their area, and take the public’s comments on these proposals. The councils vote on the proposed changes the month after the hearings, taking into account public input they’ve received. All of the service council’s recommendations on proposed changesthen go to the MTA Board for final approval.
Jon Hillmer is the Director of Service Councils, and works with all of the council members and Metro staff to develop agendas for each month’s meetings and coordinate presentations. “We strongly encourage the public to attend and participate in service council meetings,” said Hillmer. “Council members want to do all they can to make sure we are providing the best service possible, and receiving comments and suggestions from the public helps them better understand the needs of our customers.”
For details on what cities and communities each service council is responsible for, you can go to the Metro service council web pages. Click here to connect with those pages. The web pages also provide details about council members, meeting dates and locations, service council bylaws and other information.