Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on Metro.net.
If having problems seeing this post on your internet browser, please see part one and part two on the Storify website.
Many more of your tweets are after the jump…
Categories: Feedback, Twitter Tuesdays
Yay! I was going to say, I’ve definitely taken my dog on the train multiple times in his carrier, although in my experience, bus operators are less okay with it.
I swear I read on the Metro website at one point that you could bring a dog (or cat) on Metro if they were in a carrier and not blocking a seat/aisle.
Heather: you are correct! I just found this in the Customer Code of Conduct adopted in 2010:
6-05-030 Animals.
A. Animals are not permitted in Metro facilities or vehicles, unless one of the
following applies:
1. The animal is in a secure carrier;
2. The animal is a certified police or security animal and is accompanied by a
peace officer1; or
C:Documents and SettingspaniaguajDesktopMTA Customer Code as amended June 23, 2011.doc Page 2 of 15
3. The animal is a service animal, as defined by the Americans with Disabilities Act, and is accompanied by a patron. A Metro representative may ask whether an animal is a pet and what service the animal performs for the handler. 2
B. Handlers shall maintain control of their animals. No animal is permitted in a
Metro facility or vehicle that is not under the control of its handler or poses a threat to a Metro representative or patron. A non-service animal may be ejected if it unreasonably annoys patrons.
C. Handlers of animals shall promptly remove all animal waste from Metro facilities and vehicles. Leaving animal waste in a Metro facility or vehicle is prohibited.
D. Handlers must ensure that an animal shall not deprive a patron of a seat or block
an aisle.
Steve Hymon
Editor, The Source
The Blue Line (and now as a result the Expo Line) have older cars with names like “The City of Arcadia” or “The City of Huntington Park.” Each one has the name on a plaque up by the cab door. Whether these are “official” somewhere, or just symbolic names, I can’t say.
Per the question about cars named after cities: I’ve seen that some of the old LRVs on the blue / expo lines have placards inside dedicated to cities. My guess is that they’re only named after cities that didn’t get rail service at the time, to try to make them feel they were getting their money’s worth 🙂
I don’t know that they’re “named after” the cities, but the Blue Line cars do have plaques at least dedicating them to various cities in the county.