Yesterday’s turnstile-locking exercise at the Wilshire/Normandie Purple Line Station was what you’d call uneventful. And that was a good thing. Of course, this first locking demonstration was purposely scheduled for a less traveled time of day in a less traveled station so that fewer customers would be impacted.
But the point was important: to continue moving the TAP (Transit Access Pass) program forward by, among other things, collecting info to help determine how many people are traveling on paper tickets and passes (and what kinds) and, thus, how best to get everyone moving around on TAP cards.
Travelers didn’t seem bothered by the closed gates. But there were numerous signs indicating what was going on and Metro personnel offering directions and instructions.
Customers with TAP cards tapped on the gate target and walked through as usual. Others were “tapped through” or directed to station vending machines to be assisted with loading new TAP cards, which were given to customers for this demonstration. A few pressed buttons later and they were on their way through the turnstiles. No one seemed particularly confused or dismayed. And the two or three short backups that did occur around the end of lunch time cleared within a minute or two.
The turnstile locking demo will repeat from 1 p.m. to 4 p.m. next Wednesday (10/5) on the Red Line at Vermont/Beverly Station, as well as again at Wilshire/Normandie on the Purple Line. The following Wednesday (10/12) turnstiles will be closed at Wilshire/Normandie and Vermont/Beverly plus the Red Line at Hollywood/Western. On Wednesday (10/19), turnstiles will be closed at Wilshire/Normandie, Vermont/Beverly and Hollywood/Western plus the Purple Line at Wilshire/Western.
Categories: Transportation News