Metro’s lost-and-found operation

County Supervisor Zev Yaroslavsky’s website just posted a good story on Metro’s lost-and-found operation, which tries to reunite thousands of missing items with their owners each year.

In fact, the operation has just gone digital — it’s possible now for Metro customers to file a claim form online. As ZevWeb explains:

[There is] a new computerized system in which a barcode is assigned to each of the thousands of items left aboard Metro trains and buses each year. The items are logged in a computer database, making quick scans for likely matches possible. And the traveling public can now submit online claim forms for missing items. A personal visit to the Lost and Found, located in Metro’s Wilshire/LaBrea Customer Center, is still required to pick up missing things, although Riley will mail items to out-of-towners.

The article is a pretty entertaining read and includes breakdowns on the vast number of things left behind on buses and trains. Wallets, as expected, get separated from their owners on a frequent basis. And so do — somewhat mysteriously — bikes, to the tune of about 2,000 a year.

If you can explain to me how that happens, I’m all ears.

Categories: Inside Metro

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2 replies

  1. I left my red Victoria Secret purse today at Bus #55 in 6th Street and Broadway around 6:00pm. Can you please help me find it.

    I would appreciate if you can return my purse. It contains a new walking short, make up kit red Shiseido, umbrella and glass food container. Please advise how can I recover it

    Thank you so much for your help. God bless…

  2. People forget they’ve traveled via bike. was on a san Diego bus and observed a person placing a bike in the fron bike rack. At a stop, he exited at the rear door and walked away from the bus. The bus operator pulled away. (That the bus rider was a bit inebriated might explain it; but, then again, I’m sure people forget for other reasons.)