Welcome to Twitter Tuesday, a weekly feature here at The Source in which we’ll round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention.
And when it comes to complaints, the best way to get them addressed is to use the Customer Comment Form on Metro.net. There you can provide all the detail needed so that customer service reps may best address your problems.
Unresolved Tweet of the Year is finally resolved(!):
Kythera HAPPY ENDING! The dead sparrows at LAX have been taken care of! I hope the trapped one from this morning escaped alive… #metrolosangeles
Complaints and criticism:
MaryKnabben @metrolosangeles disappoints one more time!!!! The bus didn’t show up on time and then within 5 min it breaks down!!! GREAT SERVICE!!!!
thelittlefella On a crazy gold line train that stops every few feet for the past 3 stations. Hoping I don’t get stranded by @metrolosangeles.
JR092 @metrolosangeles why do you guys make so difficult to get a reduced tap card for college students?
thephotologue @metrolosangeles Waiting at 7th St. at CSULB for Line 577 heading to downtown LB at 11:49 am and it sped right past me. Not cool at all 🙁
Kythera The 108 which was supposed to get to Fox Hills Mall at 9:36am rolled up at almost 9:50. #notamused #metrolosangeles
Gatoona Hey @Metrolosangeles, most of your bus drivers don’t know about the new cash value TAP system, and some machines can’t validate them.
koffiekommie @metrolosangeles I’m tired off all these bus detours on the Blue Line! When is the Expo Line (train to nowhere) going to be completed?!?
smrtmnky @metrolosangeles 8217 EB 117 driver was being belligerent w/passenger and then stopped veh. Would not continue or allow us to get off
thatwordgrrl @metrolosangeles Why is the stored value system not fully in place now? This is why LA public transportation is so broken.
adamlarue @metrolosangeles You need to tell your #blueline drivers to be ready at the depot when it’s time for a switch. We waited ten minutes. #fail
Kudos and Compliments:
jonthelam This is good. Catching back to back @metrolosangeles buses (217/222). I should be home in no time.
cavallin Took @metrolosangeles greenline for 1st time- beats the 105 any day!
shadowkatie Thanks @metrolosangeles for the TAP cards in the ticket machines @ H’wood/H’land! After 19 months of daily riding, I now have a TAP card!
Observations in transit and some good ideas, after the jump.
Observations in transit:
SanMarinoPatch Local mom takes Metro with daughter and avoids the usual grind: http://patch.com/A-dFBD @metrolosangeles
rke21 the #metrolosangeles green line bcomes more like the blue line in the late hours. dude is selling dvd’s here. do people still use dvd’s?
hucktheDrummer takin’ @metrolosangeles to @RenHollywood Sunday Jazz Brunch with #EdShaughnessy It’s a good day for #jazz!
witheaa Just got off #metrolosangeles Gold Line. Now I’m walking to the movies. It’s such a lovely night.
Good ideas:
emiglio @WestsideSubway Don’t forgot to toss in some turnstiles that actually serve a purpose besides getting in the way of my bike #metrolosangeles
RedEbbm Back off to the subway. #metrolosangeles needs to get cell service down there soon. BART has had it for years.
RedEbbm #metrolosangeles finally got the schedule screens working at gold line stations. Now where is nextbus? Hope it gets implemented soon.
ieko1224 @metrolosangeles Should probably update automated announcements on trains to include Siilver Line connections.
Categories: Feedback, Twitter Tuesdays