Welcome to Twitter Tuesday, a weekly feature here at The Source in which we’ll round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention.
And when it comes to complaints, the best way to get them addressed is to use the Customer Comment Form on Metro.net. There you can provide all the detail needed so that customer service reps may best address your problems.
Complaints and criticisms:
Kythera Got to Slauson/Alviso at 8:55am…going to be pulling up to Fox Hills Mall at 9:30am. What’s wrong with this picture, @metrolosangeles?
paulhfischer I had the worse experience on the @metrolosangeles MTA bus on Ventura blvd. Some bus drivers need to be disciplined if not fired.
MistiEyes @metrolosangeles boo to you for the blue line not running on schedule and for having construction on the last LB stops on Halloween night!
MistiEyes hates @metrolosangeles with a passion that burns like 1000 suns right now. #publictranspofail #trickortreat
helenbedd2 No mention that they run every 60 min. #fail Stay open later! RT @metrolosangeles: Red & Purple Lines night owl alternates: 2/217-Hollywood
JoeQuality @metrolosangeles How can I go Metro to the Coliseum for college football if the 754/204 are running every 30 mins? Late for both directions
CoasterMatt Grrrrr… 45 minutes in between buses. This is a GREAT way to keep people in cars #metrolosangeles
CoasterMatt @metrolosangeles oh fun, ANOTHER day of trying to shove in to an overcrowded Orange Line bus #MetroFail
Kudos and compliments:
dhunter682 @metrolosangeles Thank you for being so responsive through e-mail customer service.
Creolemommie Back in Inglewood!! I beat traffic, relaxed and caught up on emails…thanks to @metrolosangeles and the three trains it took to get home 😉
Kythera Two good transit mornings in a row! Huzzah! #metrolosangeles
Good ideas and observations in transit, after the jump.
thelittlefella Small suggestion @metrolosangeles more Metro Transit Sheriffs at stations where there’s no cell service i.e. Red line. Crazy guy @ 7th/metro
skrooz @metrolosangeles how about getting a more efficient ticket machine at the Norwalk Green line station?
Observations in transit:
rke21 da view from a #metrolosangeles bus. http://twitpic.com/332sod
anahr favorite of the unofficial @metrolosangeles station performers http://twitpic.com/326gth
nedrolsma Witnessed: 8-ish year-old on #metrolosangeles Blue Line singing @Beyonce #SingleLadies “oh-oh-oh, oh-oh-oh”. Oh, oh, oh, no! #badsign
RobertMoranLA Oh the joys of riding #metrolosangeles. Two people almost getting into a fistfight because one person accidentally stepped on another’s …
Categories: Feedback, Twitter Tuesdays
Well it’s not from Twitter but . . .
A Blue Line train broke down heading south this afternoon. With no AC the temp went up pretty fast. The windows couldn’t be opened because they had things in them to keep them shut. People eventually pulled the emergency door release which set off an annoying alarm. Some people just got out of the train and stepped into Washington Blvd., others waited for the promised evacuation.
I couldn’t imagine a better way to piss off your customers.