@MetroLosAngeles Twitter Tuesday

Welcome to Twitter Tuesday, a weekly feature here at The Source in which we’ll round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention.

Last Friday Metro opened a 266-space parking garage at the Gold Line Atlantic Station – something some Twitter users took issue with:

meekadjustments @metrolosangeles Our city suffers from car-dependence, and you are the agency that is supposed to move us forward. NOT build parking lots.

LACBC @metrolosangeles: please tell me you understand the implications of free parking? Does the name @donaldshoup ring a bell?

alexdecordoba Urban planners! Is this free parking good? RT @metrolosangeles: Free parking opens at Gold Line Atlantic Station. http://bit.ly/a0CmGF

A few tweets about Metro’s continued foray into Twitter-based customer communication came in – and there’s some indication that people are finding the service to be improving:

Redebbm #metrolosangeles and @metrolaalerts are getting “better” would love to see bus tracking plans be trialed. Heard it’s coming from The Source.

espelina I’m glad I follow @metrolosangeles, I wouldn’t have known about the power outage at the N.Hollywood station otherwise!

Of course, the feeling isn’t universally shared:

jrembold @metrolaalerts would’ve been helpful to know the 217 was running a detour route this morning

igetrad @metrolosangeles what is wrong with u idiots??

More positive tweets and constructive criticism (including a rant about Transit TV) after the jump.

It’s always nice to hear that Metro’s bus and rail system is working for people:

AndreaC007 Best ever! !Got dep time on web RAN out of office. Hopped on train as doors closing. Got off train bus waiting 4 me thx @metrolosangeles!

Redebbm #metrolosangeles gold line is nice late at night. Wish there were later trains running. Would had probably taken those.

Twitter user Redebbm is not the only one eager for late night service:

daveedkapoor run @metrolosangeles 24/7 every 10mins every route. people will notice that there’s always a bus & will ride. make timetables irrelevant

There were also a few tweets this week about TransitTV and its apparent power to ruin a good bus ride:

saidydoll Was having an amazing day of writing on the bus, that was on time, then ruined by @justinbieber video on metro tv. @metrolaalerts no justin!


Of course, it wouldn’t be Twitter Tuesday without a few complaints about service:

anahr http://twitpic.com/1gy2cc – driver of @metrolosangeles 9382 has disappeared as a full bus waits #metrolosangeles

PBunches Disabled @metrolosangeles train @ Civic Center is really messing up my morning. Had to get off the train @ MacArthur park.

Just remember that for right now the best way to report a specific service issue to Metro is to fill out an online customer comment form, call Metro Passenger Relations at (213) 922-6235  or head to a Metro Customer Center in person to report your complaint.

Categories: Feedback, Twitter Tuesdays

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