Go Metro mobile app update and a few tips

A round-up of notes on Metro's mobile app – Go Metro Los Angeles. What? You didn't know Metro had a mobile app, go get it — it's FREE!

iPhone software update screen

iPhone software update screen

1. A new version is available for download for iPhones, iPads and Androids. If you already have the app, you should have received an update notice on your respective devices. Customers pointed out the last update had a strange error of displaying arrival times out of order. Metro mobile developers tracked down the bug and quickly fixed it — however, submitting changes to the App Store and waiting for approval is another story. We appreciate all the feedback coming in via the app, emails, Twitter and Facebook.

2. Metro's mobile app has been downloaded more than 100,000 times by mobile users. Last checked — just over 55,000+ downloads for Android devices and 57,000+ downloads for iPhone devices. If you currently have the app, I'd love to hear from you — what do you like and hate about the app? What would you like to see in the future?

3. There are no current plans to build a Windows or Blackberry version. Sorry Windows and BB users — this is not out of preference, but rather budget and resources. Our online metrics indicate both Windows and BB customers make up less than three percent of online usage. BTW: as of last month (Dec 2012), over 50 percent of all web traffic visiting metro.net is coming from a mobile device — almost equally split between Android and iOS.

Fret not, there are alternatives for Windows and Blackberry users — have you tried Metro's mobile website, m.metro.net?

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Notes on Metro technology

Lan-Chi Lam is the Interactive Design and Strategy Manager at Metro. She will be writing occasional posts to update readers about Metro’s use of technology to communicate with our customers.

Mobile Web

As of December 2011, 30 percent of all web traffic visiting metro.net came from a mobile device (smart phone, cell phone, touch pad). With roughly one million visits per month, this equals approximately 300,000 visits to the site from small devices. Why the surge? Unless you’ve been living underneath a rock for the last few years, you already know its hard to deny the disruptive and immersive beck and call, er, ding and beep, of a mobile device.

I’ve been following our mobile trend for sometime and initially it was about iPhones (iOS) but once Android entered the market, there was a noticeable dramatic shift — especially this year, the Android take-over was fast and furious.

What devices are Metro customers using to visit metro.net?

  • Android – 58%
  • Apple (iPhone, iPad, iPod) – 37%
  • Blackberry – 4%
  • Others – 1%
Chart: mobile breakdown from Dec 2011

Mobile devices visiting metro.net, Dec 2011. (iOS devices are a similar orange)

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Barcelona partially opens new subway

A mine shaft constructed as part of the new subway project in Barcelona.

A mine shaft constructed as part of the new subway project in Barcelona.

A new subway line running under Barcelona — and connecting to the city’s airport — opened its first five stations earlier this month. With the subway extension being planned on the Westside, I thought you may enjoy playing around with the three links below to powerpoint presentations about the new line.

They’re in Spanish, but much of the material is self-explanatory (if not, use Google Translate). There’s also a chart that shows the progression of tunneling. In 2008 over five miles of tunnel were dug. The entire line will be 30 miles long when finished, with the majority underground.

http://www.vialibre-ffe.com/pdf/4250IFERCAT_PresentaProyectoL9.pdf

http://www.vialibre-ffe.com/pdf/4250GISA_Estado_actual_obrasL9.pdf

http://www.vialibre-ffe.com/docu_ind_desca.asp?cat=do07

I also encourage you to check out the Transports Metrpolitans de Barcelona mobile website, which easily loaded onto my iPhone and is smartly designed and easy to use.