Go Metro mobile app update and a few tips

A round-up of notes on Metro's mobile app – Go Metro Los Angeles. What? You didn't know Metro had a mobile app, go get it — it's FREE!

iPhone software update screen

iPhone software update screen

1. A new version is available for download for iPhones, iPads and Androids. If you already have the app, you should have received an update notice on your respective devices. Customers pointed out the last update had a strange error of displaying arrival times out of order. Metro mobile developers tracked down the bug and quickly fixed it — however, submitting changes to the App Store and waiting for approval is another story. We appreciate all the feedback coming in via the app, emails, Twitter and Facebook.

2. Metro's mobile app has been downloaded more than 100,000 times by mobile users. Last checked — just over 55,000+ downloads for Android devices and 57,000+ downloads for iPhone devices. If you currently have the app, I'd love to hear from you — what do you like and hate about the app? What would you like to see in the future?

3. There are no current plans to build a Windows or Blackberry version. Sorry Windows and BB users — this is not out of preference, but rather budget and resources. Our online metrics indicate both Windows and BB customers make up less than three percent of online usage. BTW: as of last month (Dec 2012), over 50 percent of all web traffic visiting metro.net is coming from a mobile device — almost equally split between Android and iOS.

Fret not, there are alternatives for Windows and Blackberry users — have you tried Metro's mobile website, m.metro.net?

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Metro iPhone app removed from App Store in anticipation of new (improved) app

Oops!

Oops! But a better app is on its way.

A number of readers have contacted us regarding the recent disappearance of the Go Metro iPhone app from the iTunes App Store.

Indeed the app is no longer available – Metro removed it because a new and improved official app is on the way. The new app is scheduled for release in October/November and will address many of the issues users complained about in the original. Additionally, the app will be multi-platform – available for the iPhone, iPad and Android devices.

A few key features of the new app include:

  • Closest stations/stops based on GPS location
  • Real time bus arrivals
  • Scheduled info offline (does not need wifi)
  • Maps offline (does not need wifi)
  • Service Alert notification
  • Favorite a map, line, stop/station, trip itinerary

Stay tuned for a sneak preview and screen shots of the new app. In the meantime head over to Metro’s Mobile Resources page and download one of the award winning apps from the Developer Challenge or test out any of the other third party apps.