Go Metro mobile app for iPhone and Android – update available

2.2.7update_mobile_app

Metro is always listening, and thanks to the growing number of users of our Go Metro app and their valuable feedback, we’ve recently released an updated version of our mobile application for both Android and iPhone/iPad users.

The latest update comes packed with a few new features, bug fixes and is synced to the latest bus/rail schedule shakeup. More details on the updates below. If this is the first you’re hearing of our Go Metro app, download is both easy and free. Click here to find out more about the app.

The latest update includes the following changes/fixes:

  • Fixed notifications for iPhone/iPad users: users can now receive pushed notifications to their devices such as system service alerts.
  • Fixed map zooming on Android devices: users were unable to zoom out while viewing a downloaded map.
  • Fixed map update issue (iOS and Android): users will now be notified when a select map has been updated, and will be given the option to download the new version.
Users will now be updated whenever a line's map has been updated, and will have the option to download the newer version.

Users will now be updated whenever a line’s map has been updated, and will have the option to download the newer version.

  • Numbers are now assigned to the list of alert items to help users determine the number of new alerts.
  • 511 traffic information has been added to the list of alert items – this provides users with live traffic reports, road conditions, and motorist aid.
mobile_app_fea_2

New 511 Traffic Information and the ability to now see how many new alerts have been posted.

How to use the Google Maps to plan a transit trip

There was a question posed on Twitter yesterday: is there an interactive map of the Metro system to help plan trips?

The answer: Google Maps, which has both a desktop and mobile version. Both are easy to learn. They’re not bombproof, but I’ve found Google Maps is generally pretty accurate and the most popular trip planner among Metro’s riders — the reason there was some unhappiness among our riders last week when Metro bus and train info temporarily didn’t show up on Google Maps due to a technical glitch.

That was fixed earlier this week. And the timing is good: there’s also a new version of Google Maps available for desktop computers. It’s not a radical makeover, but has a cleaner appearance than earlier versions.

Many of you likely know this already, but I thought I would run through it for new riders or those who haven’t used the Google tools before. Here’s how to use both the desktop and mobile versions as an interactive trip planner:

1. Go to Google Maps on your web browser at https://maps.google.com/ if you’re on a desktop. If on a smartphone, download the Google Maps app for either Android or iPhone.

2. If using the desktop version, Google Maps will take an educated guess at your current location according to your computer’s IP address; if you want a different location, just type it in the search bar at the top left corner of the screen.

On the mobile version, click on the arrow at the bottom right corner of your screen to get your current location. Then double tap to zoom in.

LocationMobile

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Metro’s mobile app — downloaded over 200,000 times and update coming soon!

Go Metro start-up screen

Go Metro v2.2.4 on iPhones

Hi Readers,

This is a quick update on our mobile app, Go Metro Los Angeles. The app recently surpassed 220,000 downloads. The device breakdown is roughly:

  • Over 100,000 times by Android devices
  • Over 120,000 times by iPhone/iPad devices

Additionally, 15 percent of all Apple downloads are from international customers (top countries: Canada, Australia, Germany, UK, France), while seven percent of all Android downloads are from international customers (top countries: Korea, Australia, UK, Mexico, Canada).

A new update of the app will be available for download the week of June 24th with these improvements:

  • Nextrip Rail Info (real-time rail arrivals)
  • June 2013 'shake-up' schedules (scheduled data automatically displays when cell data or wifi is not available)
  • Larger walking distance of up to one mile (by customer request – we heard you)
  • and some user interface revisions

I am including a few preview screen shots of the updated app showing Rail real time arrivals and scheduled arrivals. Work will also begin on Version 3.0 (a brand new version) of the app in July 2013, with a tentative release for Spring 2014.

The app integrates data, design, functionality, and real-time news from many Metro departments: Service Development & Performance Analysis, Creative Services Design Studio, Customer Relations, COO's Office, Construction Relations, Metro Library, Media Relations and Bicycle Planning. The app is designed and managed by Communications Web & Mobile Group.

Real time rail arrivals

Real time rail arrivals

Scheduled rail arrivals

Scheduled rail arrivals

 

Go Metro mobile app update and a few tips

A round-up of notes on Metro's mobile app – Go Metro Los Angeles. What? You didn't know Metro had a mobile app, go get it — it's FREE!

iPhone software update screen

iPhone software update screen

1. A new version is available for download for iPhones, iPads and Androids. If you already have the app, you should have received an update notice on your respective devices. Customers pointed out the last update had a strange error of displaying arrival times out of order. Metro mobile developers tracked down the bug and quickly fixed it — however, submitting changes to the App Store and waiting for approval is another story. We appreciate all the feedback coming in via the app, emails, Twitter and Facebook.

2. Metro's mobile app has been downloaded more than 100,000 times by mobile users. Last checked — just over 55,000+ downloads for Android devices and 57,000+ downloads for iPhone devices. If you currently have the app, I'd love to hear from you — what do you like and hate about the app? What would you like to see in the future?

3. There are no current plans to build a Windows or Blackberry version. Sorry Windows and BB users — this is not out of preference, but rather budget and resources. Our online metrics indicate both Windows and BB customers make up less than three percent of online usage. BTW: as of last month (Dec 2012), over 50 percent of all web traffic visiting metro.net is coming from a mobile device — almost equally split between Android and iOS.

Fret not, there are alternatives for Windows and Blackberry users — have you tried Metro's mobile website, m.metro.net?

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New version of Go Metro mobile app available for download today

There is a new version of Metro’s mobile app, Go Metro, available for download today in both the App Store at iTunes and Android Play. Here’s a run-down of the revisions for this update:

  • Metro’s new schedule data as of December 18.
  • A small change to the station detail screen to clarify the direction of the train; see the example below.
  • Favorites being duplicated (a bug pointed out to us by customers).
GoMetro iPhone Station Detail

Station detail on iPhone

By now, you should have received update alerts on your device. If you haven’t downloaded the app before, here’s how to download the free app directly from your device.

iPhone

  1. Select the App Store and search for ‘Go Metro Los Angeles’ (see the screen grab below).
  2. Click the ‘Install’ button.

Android

  1. Select the ‘Play Store’ and search for ‘Go Metro Los Angeles.’
  2. Click the ‘Install’ button.
App Store Search

Searching in the App Store

Go to Metro’s Mobile Resources on metro.net to learn more about the app and see a list of 3rd party apps built using Metro transit data.

What do you think of the Go Metro app? Do you use it? Is it helpful? Please comment.

Update available for Go Metro Los Angeles app for smartphones

The update was posted earlier this week to the iTunes store. Here are the links for the iPhone app, the iPad app and the Android app.

Here’s a rundown of the revisions:

iPhone/iPad

•Compatible with iOS6
•Schedule data is updated
•New iPad-centric user interface
•Minor bug fixes

Android

•Schedule data is updated

Also, I wanted to help explain one screen that users may find confusing when using the map to determine when the next train is leaving. For example, let’s say you use the map function to determine you’re at Union Station and you want to find what time the next few Gold Line trains are leaving. The app shows you this screen:

The easiest way to understand this is pay attention to the station mentioned in each line. In the first line above, the app is you telling that a Sierra Madre Villa-bound train is arriving at Union Station at 1:01 p.m.

The second line is confusing because there is a train arriving at Union Station at 7:52 p.m. — but it’s headed out of service, thus the reason there’s no ultimate destination. That’s a programming glitch that is being fixed.

The third line is telling you that a train bound for Atlantic Station is arriving at Union Station at 1:04 p.m.

Another example for the Red/Purple Line subway from Union Station:

Above, ignore the first and third lines — they’re only telling you what times that Red Line and Purple Line trains are arriving at Union Station. The information you probably want is when trains are leaving Union Station! That’s in the second line — showing the next train to North Hollywood at 1:22 p.m.  For the Purple Line, the info is in the fourth line, which shows the next train bound for Wilshire/Western leaving at 1:17 p.m.

Finally, how do you like the Go Metro app? Any suggestions? Comment please.

Go Metro Mobile App Update for iPhone and Android – Download Now!

A new version of Metro’s mobile app for iPhones and Androids is available for download! Go Metro Los Angeles v2.2 is a significant update with new features and technical upgrades. Some of the new features are described below.

Download from App Store Now
Download from Google Play Now

Android & iPhone

Go Metro v2.2 for iPhone

Go Metro v2.2 for iPhone

  • Mode specific icons for Bus and Rail
    Now when you click the Nearby feature, you’ll see separate graphic icons denoting Bus Stops vs Rail Stations.
  • “Refresh” arrival times for Bus Stops
    Let’s say you’ve favorited your most used Bus Stops (by clicking the Start button in the toolbar). Now by clicking the ‘Refresh’ button, revised Nextrip arrivals times will display on command.
  • Station amenities for Rail Stations
    There is a new button in the Rail Stations screens that will display detailed information about a station, including the number of bike lockers, bike racks, free parking spots and paid parking spots.
  • Save a Trip Planner itinerary and view offline
    Now when you save an itinerary, you’ve saved it offline onto the device and may view it without internet connection. This is useful if you are traveling in our Rail system or when internet connection has dropped.
  • User Interface updates for all versions
    Small user interface updates to make the app more pretty and consistent in the News and More screen :)

Android Only

  • When installing the app, Android customers can choose to save the app on a SD Card rather than the device
    The app is not huge, per se, but the scheduling data that supports the app is. This feature is a response to customers who have older Androids (or devices with tons of apps) that were filling up memory-wise and this option allows the customers to decide where they want to install the app.

iPhone Only

  • View Stops / Stations nearby me on a map or a list
    A feature already in the Android version, a new button allows you to view the closest Metro stops/stations visually on a map or a text list. Some customers are accustomed to viewing a map, some customers appreciate a list.

Check out some screen grabs after the jump!

New Go Metro app now available in iTunes store for iPhone

The Go Metro app finally landed in the iTunes store and is now available for free download for iPhones. The app is also available for iPads.

The app has also been available for Android smartphones in the Android Play store since late last month.

Here’s our post from last month explaining the many new features on Go Metro, Version 2. And here’s the news release posted on metro.net.

Please download the app and let us know what you think.

Go Metro Android update with Expo Line added, and iPhone app update

Go Metro app in Google Play

Go Metro app in Google Play

[UPDATE] The Android app update is available for download NOW (!) from Google Play.

As many of you know, the new Go Metro smartphone app recently debuted in the Android store — here’s a Source post about the app’s many fine features. Since then, we’ve received some great feedback and have already submitted an update for the Android app. The update will include:

  • Adding the new Expo Rail Line to the transit data
  • Allowing the app to install on the SD Card, rather than the mobile device (just the app, not the database. We’ll work on allowing the database on SD card for June — in time for the Orange Line opening).
  • Performing an internal storage check before installing the app and database (this will save you a crash when you try to launch the app but there isn’t enough space on your device).

iPhone / iPad

As for iOS, we’re working to get the iPhone version of the app to the public as soon as possible. As of today, we’re still working on final technical revisions with the Apple Store’s technical staff. It’s a day-to-day process, but we hope to have this resolved soon.

Thanks for your interest and enthusiasm and we can’t wait to get you the app!