Signage improvements at stations serving Expo and Blue lines

New signage at the Pico Station serving the Blue Line and Expo Line.

The Expo Line opened in late April and since then we’ve received a steady trickle of comments from Metro customers saying that it’s difficult to differentiate Expo Line and Blue Line trains at the two stations they share — 7th/Metro Center and Pico.

A few passengers have even complained of getting on the wrong train and realizing the mistake too late.

A new sign in the 7th/Metro Center station.

As some of you have likely noticed, Metro is working to improve the situation. Among the improvements being:

•Improved announcements on both trains and stations.

•Signs on trains that are more easily visible — Long Beach means it’s a Blue Line train, Culver City signifies an Expo train.

•Better signage at 7th/Metro Center showing patrons where to board Blue Line and Expo Line trains. Both trains use platform 2 on the upper level. The lower level is for Red and Purple Line subway trains.

•Maps and information are being added adjacent to platforms and an alphanumeric system — the ‘E’ — is being introduced to help distinguish the two lines.

Have you noticed any of the improvements? Are they helping? Comment please.

 

Ribbon-cutting opens the Metro ExpressLanes Walk-in Customer Center

LA County Supervisor and Metro Board Member Mark Ridley-Thomas and Metro Board member/Duarte Mayor John Fasana with their transponders. Photos by Juan Ocampo.

LA County Supervisor and Metro Board Member Mark Ridley-Thomas and Metro Board member/Duarte Mayor John Fasana with their transponders. Photos by Juan Ocampo.

Metro and Caltrans offcials who today announced the opening of the Metro ExpressLanes Customer Walk-in Center in Gardena where the public can open a FasTrak® account and receive a FasTrak® transponder to enable them to enter the Metro ExpressLanes.

The new Metro ExpressLanes walk-in center is located at 500 W. 190th Street in Gardena, a facility that also houses the Metro ExpressLanes customer processing center, responsible for the distribution of FastTrak® transponders. The walk in center is open 8 a.m. to 6 p.m. Monday through Friday, and 9 a.m. to 1 p.m. on Saturday. The center is closed on Sunday.

Mark Ridley-Thomas, LA County Supervisor and Metro Board member, leads the ribbon-cutting ceremony July 25 to open the Metro ExpressLanes Customer Service Center. Included among the officials are John Fasana, Duarte Mayor & Metro Board member; Pam O’Connor, Santa Monica City Councilmember, Metro Board member & SCAG Board member; Michael Miles, Caltrans District 7 Executive Director; Art Leahy, Metro CEO; Stephanie Wiggins, Metro EO, Congestion Reduction Initiative Program; Kathleen Daly, Program Manger, AAA Discounts;Jim Thomas, Thomas Properties Group and former Metro Director and Los Angeles County Supervisor Yvonne Burke.

Mark Ridley-Thomas, LA County Supervisor and Metro Board member, leads the ribbon-cutting ceremony July 25 to open the Metro ExpressLanes Customer Service Center. Included among the officials are John Fasana, Duarte Mayor & Metro Board member; Pam O’Connor, Santa Monica City Councilmember, Metro Board member & SCAG Board member; Michael Miles, Caltrans District 7 Executive Director; Art Leahy, Metro CEO; Stephanie Wiggins, Metro EO, Congestion Reduction Initiative Program; Kathleen Daly, Program Manger, AAA Discounts; Jim Thomas, Thomas Properties Group and former Metro Director and Los Angeles County Supervisor Yvonne Burke.

See previous post: Metro ExpressLanes Customer Walk-in Center news release

The art of transit

photo by TCDavis, via Flickr creative commons

There are a lot of photos floating around online of escalators and stairs in subway stations, but relatively few of them manage to be good. Here’s a nicely composed one taken this month in the Washington D.C. Metro. The photo has great lines — the composition is well balanced — and it’s also a good use of the silhouettes of the riders. The photo was taken with a Leica D-LUX 4 point-n-shoot.

To submit a photo for the Art of Transit, post it to Metro’s Flickr group, email it to sourcemetro@gmail.com or Tweet it to @metrolosangeles with an #artoftransit hashtag. Many of the photos we’ve featured can be seen in these galleries on Flickr.

Transportation headlines, Wednesday, July 25

Here is a look at some of the transportation headlines gathered by us and the Metro Library. The full list of headlines is posted on the Library’s Headlines blog, which you can also access via email subscription or RSS feed.

Metro fail: Taps for a TAP card (Blogging Los Angeles)

Blogger Will Campbell’s TAP card, purchased in 2009, expires with a balance on it. To say the least, he’s not happy about the fact that the cards expire after three years. Adult language for those easily offended.

Balancing past and present on the 6th Street Bridge (L.A. Streetsblog)

A look at the design advisory committee for the new bridge that will replace the ailing current structure that many consider iconic. My two cents: A handsome new bridge would be nice, but it really doesn’t mean much unless the area around and under looks so disheveled (to say it charitably). On a related note, here’s part one and part two of a good interview Streetblog editor Damien Newton did with L.A. Mayor and Metro Board Member Antonio Villaraigosa.

San Gabriel Valley officials vote to back Measure R extension (San Gabriel Valley Tribune)

The San Gabriel Valley Council of Governments voted 19 to 4 last week to back a Measure R extension should it land on the November ballot. They also voted to back a motion by Metro Board Member John Fasana — a Duarte City Councilman — that would allow Measure R highway funds to be more easily transferred to transit projects within a subregion such as the San Gabriel Valley. The Metro Board is expected to consider that motion at a special meeting in early August. In 2008, San Gabriel Valley officials opposed Measure R, although local voters weren’t swayed. Measure R is funding the Gold Line extension to Azusa as well as a future extension of the Gold Line from East Los Angeles to either South El Monte or Whittier.

 

Metro and Caltrans announce availability of FasTrak transponders for ExpressLanes project on 10 and 110 freeways

ExpressLanes / FasTrak® transponder

ExpressLanes / FasTrak® transponder

The news: the transponders that are required to use the ExpressLanes are now available online, at a new customer centers in Gardena and El Monte and through the Auto Club. A press event is being held this morning and all the details are below in the news release from Metro:

Los Angeles County Supervisor Mark Ridley-Thomas and Duarte Mayor John Fasana, both Metro Board members, at the new customer center in Gardena. Photo by Juan Ocampo for Metro.

With the debut of the Metro ExpressLanes along the I-110 Harbor Freeway poised to open this Fall and Metro ExpressLanes along the San Bernardino Freeway opening in early 2013, Metro and Caltrans officials today announced the opening of the Metro ExpressLanes Customer Walk-in Center in Gardena where the public can open a FasTrak® account and receive a FasTrak® transponder to enable them to enter the Metro ExpressLanes.

The new Metro ExpressLanes walk-in center is located at 500 W. 190th Street in Gardena, a facility that also houses the Metro ExpressLanes customer processing center, responsible for the distribution of FastTrak® transponders. The walk in center is open 8 a.m. to 6 p.m. Monday through Friday, and 9 a.m. to 1 p.m. on Saturday. The center is closed on Sunday.

In addition, the public is encouraged to open their Metro ExpressLanes FasTrak® accounts either online at www.metroexpresslanes.net, by calling 511 and saying “ExpressLanes”, at either the Gardena walk-in center or a temporary walk-in center located at the El Monte Station, 3501 Santa Anita Avenue in El Monte or mailing their application available online to Metro ExpressLanes, PO Box 3878, Gardena, CA 90247.

Continue reading

Planning continues for East San Fernando Valley Transit Corridor, another Measure R project

Click above to see a larger map.

What is the East San Fernando Valley Transit Corridor?

Perhaps not as well known as some of the others, the East San Fernando Valley Transit Corridor is one of the 12 Measure R transit projects.  The project is currently in the Alternatives Analysis (AA) phase in which different types of transit and alignments for the corridor are being studied.

The recently-opened Orange Line Extension runs along Canoga Avenue and serves the western side of the Valley. The East San Fernando Valley project, as the name implies, is intended to help north-south travel further east.

After reviewing options as far east as Lankershim, it was decided to focus the study within the Van Nuys and Sepulveda Boulevard corridors. With about 23,000 boardings on an average weekday, Van Nuys is the heaviest travelled north-south corridor in the San Fernando Valley. And it’s the 2nd heaviest corridor in the Valley behind the Metro Orange Line. Based on community input and the proximity of Sepulveda Boulevard, Metro staff decided to evaluate that street as well.

Staff reported all this to the Metro Board earlier this year. Here’s the staff report (pdf).

So what happens now?

Metro will be holding community meetings later this year to share information on the options being explored and to gather public input. We’ll post that information just as soon as it’s available.

Continue reading