@MetroLosAngeles Twitter Tuesday

Welcome to Twitter Tuesday, a weekly feature here at The Source in which we’ll round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention.

And when it comes to complaints, the best way to get them addressed is to use the Customer Comment Form on Metro.net. There you can provide all the detail needed so that customer service reps may best address your problems.

Complaints and criticisms:

Kythera Got to Slauson/Alviso at 8:55am…going to be pulling up to Fox Hills Mall at 9:30am. What’s wrong with this picture, @metrolosangeles?

paulhfischer I had the worse experience on the @metrolosangeles MTA bus on Ventura blvd. Some bus drivers need to be disciplined if not fired.

MistiEyes @metrolosangeles boo to you for the blue line not running on schedule and for having construction on the last LB stops on Halloween night!

MistiEyes hates @metrolosangeles with a passion that burns like 1000 suns right now. #publictranspofail #trickortreat

helenbedd2 No mention that they run every 60 min. #fail Stay open later! RT @metrolosangeles: Red & Purple Lines night owl alternates: 2/217-Hollywood

JoeQuality @metrolosangeles How can I go Metro to the Coliseum for college football if the 754/204 are running every 30 mins? Late for both directions

CoasterMatt Grrrrr… 45 minutes in between buses. This is a GREAT way to keep people in cars #metrolosangeles

CoasterMatt @metrolosangeles oh fun, ANOTHER day of trying to shove in to an overcrowded Orange Line bus #MetroFail

Kudos and compliments:

dhunter682 @metrolosangeles Thank you for being so responsive through e-mail customer service.

Creolemommie Back in Inglewood!! I beat traffic, relaxed and caught up on emails…thanks to @metrolosangeles and the three trains it took to get home ;)

Kythera Two good transit mornings in a row! Huzzah! #metrolosangeles

Good ideas and observations in transit, after the jump. Continue reading

Why You Ride: BZ, Santa Clarita

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: BZ
Occupation: Cost Analyst
Location: Santa Clarita

Your Transit Routine:

How often do you take transit and for what purpose?

4-5 times a week to get to/from work.

Where are you typically traveling from and going to?

I drive from my home to the Newhall Transit Station. Park my car at the parking lot and walk across the street to take the Santa Clarita Commuter bus to Los Angeles.  I get off at the 1st stop in Chinatown and walk up the stairs to take Metro Gold Line from Chinatown to Union Station where I work.

What lines/routes do you take?

Santa Clarita Commuter bus 799 from Newhall station to Chinatown stop.  Then Metro Gold Line from Chinatown station to Union Station.

How long does it typically take?

It typically takes around 60 – 70 minutes from leaving my home to arriving to my work place.  I leave my home around 5:50am and usually arrived to work before 7:00am. I leave at 3:50pm to take the 3:58pm Metro Gold Line from Union Station to Chinatown and walk across the street to take the 4:05pm Santa Clarita Transit.  If I drive alone, it would take 50-60 minutes one-way.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I love it!

On average, what do you spend each month on transportation?

$100 – $300

Why do you take transit?

Mainly to save money and reduce stress from driving alone.

Continue reading

Why You Don't Ride: Deanne, Calabasas

Why You Ride (or Don't)Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Deanne
Occupation: Engineer
Location: Calabasas

Your Transportation Routine:

How often do you drive and for what purpose?

I don’t own a car.

Where are you typically traveling from and going to?

It really varies.  I am unemployed so I use the bus to look for work.  I also use it when shopping and going everywhere that I cannot get a ride along with a neighbor.

How many vehicles do you or your family have?

None.

How long does your commute typically take?

Varies.

Briefly, how would you describe your typical driving experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

$100 – $300

Do you use any forms of alternative transportation?

Car share.

Why do you drive?

I don’t drive – no car.

Continue reading

Why You Ride: Brian H., Koreatown

Why You Ride (or Don't)Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Brian H.
Occupation: Graduate student
Location: Koreatown

Your Transit Routine:

How often do you take transit and for what purpose?

At least two trips on most days, for school, errands, and sometimes just for pleasure.

Where are you typically traveling from and going to?

USC’s University Park Campus, Downtown, and Hollywood.

What lines/routes do you take?

754, Red/Purple Line, 20, 720, 920.

How long does it typically take?

Typical trips take me under 30 minutes, including walking to and from destinations.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I love it!

On average, what do you spend each month on transportation?

$50 – $100

Why do you take transit?

II have chosen not to own a car for as long as possible, as a way not only to keep my living costs low, but also to lower my carbon footprint while getting a good dose of exercise.

Continue reading

Why You Don't Ride: Kabir, Silver Lake

Why You Ride (or Don't)Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Kabir
Occupation: TV director
Location: Silver Lake

Your Transportation Routine:

How often do you drive and for what purpose?

I drive frequently: for work, to run errands, and to social activities.

Where are you typically traveling from and going to?

As a freelancer, my workplace changes constantly.

Errands are usually run in the neighborhood, as are most social activities.

I also have to go to the airport (BUR and LAX) often.

How many vehicles do you or your family have?

1

How long does your commute typically take?

Anywhere from 15 minutes (when working in the Valley) to 1 hour 30 minutes (when working in Venice).

Briefly, how would you describe your typical driving experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

$100 – $300

Do you use any forms of alternative transportation?

[No answer given.]

Why do you drive?

Because there are not enough transit options.

Continue reading

Reminder: take our Reader Survey to help improve The Source

The Source has been working hard to share Metro news and views for a year now and we’re looking to you, our readers, to grade our performance so far – and tell us what you’d like to see from us in the next year.

We’ve had a great response to our 2010 Reader Survey so far and we only posted it two days ago, but there are still plenty of readers out there who have yet to chime in. It just takes a few minutes of your time, and your feedback will help us adjust what we’re doing to better serve you.

And remember to be honest! We love praise, but constructive criticism is most helpful.

You can take the survey here: http://thesource.metro.net/2010readersurvey/

Why You Ride: Heather J., MacArthur Park

Why You Ride (or Don't)Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Heather J.
Occupation: Public relations account executive
Location: Westlake/MacArthur Park

Your Transit Routine:

How often do you take transit and for what purpose?

I take transit several times a week. I used to take it every day but now I live about two blocks from my work. But for grocery shopping, going out, visiting friends and family, etc. I take transit.

Where are you typically traveling from and going to?

Typically, from MacArthur Park to downtown, or to USC, or Hollywood.

What lines/routes do you take?

I spend a lot of time on the 204, 754, 720, 200, DASH Echo Park + Koreatown, Red/Purple Lines, and sometimes the 52.

How long does it typically take?

To USC, anywhere from 10 minutes to half an hour depending on the time.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

Less than $50

Why do you take transit?

I don’t drive. The entire concept freaks me out. I like taking transit and getting to read and do other things while I am commuting. Also, the question just above should probably not be a radio button question–there really isn’t a typical transit experience. In some ways, it can be great. I have taken the gold line and it has been a perfect experience. On other trips, the 52 might smell like pee and there’s some lady trying to bless me in Spanish. It’s such a crap shoot.

Continue reading

Why You Ride: Alex Thompson, West LA

Why You Ride (or Don't)Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Alex Thompson
Occupation: Community Organizer
Location: West LA

Your Transit Routine:

How often do you take transit and for what purpose?

I take the bus for 1-5 round trips a week – probably average twice a week.  I take the bus for any longer trips that I don’t ride my bike for.  These days I prefer the bus to biking for many trips because I can read or talk or work while on the bus, which I can’t do while biking.  It also allows me to be a little more dressy for those times when I go downtown.  I still bike a lot though – 50 to 120 miles a week.

Where are you typically traveling from and going to?

Typically I’m traveling from home in Del Rey to either Hollywood or Downtown.

What lines/routes do you take?

I most often take the 733, sometimes take the 33 late at night when the 733 stops, and I take the 207 and some other N/S routes like that to get from Venice Bl to Hollywood.

How long does it typically take?

1 hour for a trip downtown, 1 1/2 or more to get to Hollywood.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I love it!

On average, what do you spend each month on transportation?

$50 – $100

Why do you take transit?

For the reasons stated above, plus it also allows me to be a little more dressy for those times when I go downtown.

Continue reading

Why You Don't Ride: Thomas B., Pasadena

Why You Ride (or Don't)Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Thomas B.
Occupation: Financial Consultant
Location: Pasadena

Your Transportation Routine:

How often do you drive and for what purpose?

I drive four or five days a week to downtown Los Angeles for work, typically arriving by 7am and leaving at about 4pm. Sometimes I run an errand after work; however, only about once a week. An example is to pick-up dry-cleaning on the way home. I reserve my weekends for grocery shopping or for trips to places like Home Depot or Best Buy.

Where are you typically traveling from and going to?

Typically, my driving is to work, from the east side of Pasadena to downtown Los Angeles near 4th & Figueroa.

How many vehicles do you or your family have?

Two vehicles, a four-door sedan and a hybrid SUV.

How long does your commute typically take?

The earlier I leave the better.  If I leave from home at 6am, I can get to my office desk in 25-30 minutes.  After 7am, I give myself no less than 40-45 minutes to do the same.

Briefly, how would you describe your typical driving experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

$300 – $500

Do you use any forms of alternative transportation?

Yes.  Friday’s are the best days to take the Gold Line into downtown Los Angeles, and then transfer to the Red Line at Union Station.  The trains have fewer riders and I avoid the congestion on the way home heading to Las Vegas.

Why do you drive?

Relative to my work commute, I drive because I got tired of being on crowded Gold line trains for a 30 minute ride from Union Station to the Sierra Madre station on the way home.

Continue reading

Why You Ride: Vito, MacArthur Park

Why You Ride (or Don't)Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Vito
Occupation: Higher Education
Location: MacArthur Park

Your Transit Routine:

How often do you take transit and for what purpose?

Every day anytime I need to go someplace. I do not own a car. I walk, bike, take the subway or the bus.  Also my work pays for half my TAP pass. Huge savings.

Where are you typically traveling from and going to?

From my home in MacArthur park to work at UCLA on week days.  For fun I typically hang out in Silver Lake, Echo Park, Hollywood

What lines/routes do you take?

To UCLA via subway/#2/302 bus on week days and then I tend to stick to the subway for groceries (Trader joe’s Hollywood/Vine). Downtown, Silver Lake, Echo Park, Los Feliz or Pasadena for fun, friends and family.  I am most often on the Red/Purple and Gold lines.  As for the buses, I can typically be found on the 2, 4, 720, 16, 200, 18, 92 or 217.

How long does it typically take?

It takes me and hour to get to work and about 1:15 minutes to get home from work.  That’s why I typically stick to areas close to the subway or major bus lines on the weekends.  They are more reliable and have higher frequency. I also ride my bike when it’s more efficient. I like the exercise and the more intimate experience with LA.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I love it!

On average, what do you spend each month on transportation?

Less than $50

Why do you take transit?

Because I am environmental – I don’t like the idea of owning a car just for my personal transit. It takes up a lot of space, money and materials, not to mention the environmental impact.  It seems selfish to me.  Plus I love not having to worry about parking.  Parking is my biggest pet peeve. When my bus arrives, I get off and I am there.  I also love that I’m more in touch with the city and the social aspect of being around people.  When you’re stuck in your car you are in a bubble and divorced from the city.

Continue reading