Why You Don't Ride: Richard, East L.A.

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Richard
Occupation: Administrative
Location: East L.A.

Your Transportation Routine:

How often do you drive and for what purpose?

To and from work.

Where are you typically traveling from and going to?

East L.A. to Downtown L.A.

How many vehicles do you or your family have?

6

How long does your commute typically take?

30-40 minutes.

Briefly, how would you describe your typical driving experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

$100 – $300

Do you use any forms of alternative transportation?

Bike on occasion. Sometimes will take Gold Line train if traveling during the day.

Why do you drive?

Much less time involved due to extremely long waits for buses at night.

Continue reading

Why You Ride: SF, Downtown L.A.

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: SF
Occupation: IT manager
Location: Downtown L.A.

Your Transit Routine:

How often do you take transit and for what purpose?

2 or 3 times a week.  For work and play.

Where are you typically traveling from and going to?

Downtown to Glendale.

What lines/routes do you take?

92, Red Line, Gold Line, Metrolink

How long does it typically take?

45-50 minutes.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I love it!

On average, what do you spend each month on transportation?

$50 – $100

Why do you take transit?

Hate parking.  Love to bike, but use Metro for long gaps.

Continue reading

The State of The Source

As we posted recently, The Source just celebrated its first anniversary. I wanted to use the occasion to write a little bit about the blog and a few other related issues that have been on my mind.

I’m frequently asked what I think of The Source and my answer is pretty much the same: “it’s a work in progress.” I’m pleased with the work we’ve done, but there’s still lots more we could do. In particular:

•More coverage of more Measure R projects — even the ones in the early planning stages. Measure R is the blueprint for what Los Angeles County may look like over the next 30 years and we need to cover it aggressively before all the big decisions are made.

•More coverage of the bus system, which carries the majority of Metro customers each day across a sprawling county.

•A more speedy blog. We’ve had some tech issues that sometimes cause sloooooooooow load times. We’re working on it.

•More humor. Seriously. I wrote a year ago that government doesn’t have to be boring, but at times I’ve felt my own writing veering toward government-ese, the dreaded place that has given rise to such phrases as “locally preferred alternative” and a long list of mind-bending acronyms.

The biggest question going into this job was this: how would Metro handle being criticized on its own website? There’s no point pretending the agency is perfect and I’m pleased that Fred and I have been given a long leash to post material that isn’t always flattering to Metro (see Twitter Tuesdays in any given week). I credit those who run the agency for having the guts to let us do it and I think that makes us somewhat the rare bird among government blogs, even if we don’t go as far as some readers may like. Continue reading


Poll: multiple Twitter accounts for service updates?

Yesterday we told you how to sign up for text message service alerts from Metro’s Twitter account @MetroLAalerts.

Commenter B. Kuo brought up an idea – something that some at Metro have been kicking around for a while – suggesting that Metro should have multiple service alert Twitter accounts so that riders can choose to follow only the lines that matter to them. It’s a good idea, especially if you’ve hooked your phone up to Twitter – you probably don’t care to be text messaged regarding a line you don’t ride.

A few transit agencies do this very thing – locally there’s Metrolink which has unique Twitter accounts for each of its seven commuter lines. On a larger scale there’s the Chicago Transit Authority (CTA). They have Twitter accounts for each rail line (eight in total) and one catch-all account for CTA buses. Metro would probably do something similar to this. Continue reading

Why You Don’t Ride: David, San Fernando Valley

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: David
Occupation: Television Post Production
Location: San Fernando Valley

Your Transportation Routine:

How often do you drive and for what purpose?

I drive Monday thru Friday for commuting to work.  On weekends I try not to drive my car, using my bicycle for as many local errands as possible.

Where are you typically traveling from and going to?

From Encino/Tarzana to Century City.

How many vehicles do you or your family have?

2

How long does your commute typically take?

1 hour each way for 18 miles traveled.

Briefly, how would you describe your typical driving experience? Love it, deal with it, or hate it?

I hate it. There has to be a better way.

On average, what do you spend each month on transportation?

$100 – $300

Do you use any forms of alternative transportation?

I have ridden my bike to work.  I have taken the LADOT Commuter Express.  I have taken the 761.  Also combinations of those three.  I have also carpooled with a co-worker.

Why do you drive?

My child’s school is on the way to work, so it makes more sense to drop off on the way to work than having my wife make a separate trip to school.

Continue reading

Why You Ride: USC, San Fernando Valley

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: USC
Occupation: Technology
Location: San Fernando Valley

Your Transit Routine:

How often do you take transit and for what purpose?

3-4 times per week.

Where are you typically traveling from and going to?

Work.

What lines/routes do you take?

Red Line and Line 754.

How long does it typically take?

45-50 minutes.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

$100 – $300

Why do you take transit?

Save money, avoid 101 freeway.

Continue reading

Why You Don’t Ride: Jorge Iribe Llamas, Bellflower

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Jorge Iribe Llamas
Occupation: Job Seeker / Ex-Accountant
Location: Bellflower

Your Transportation Routine:

How often do you drive and for what purpose?

I drive everyday. I drive when: I run errands, go to the beach, go out on the weekends, and when I go to interviews.

Where are you typically traveling from and going to?

I usually travel to grocery store, to the library, to the gym, and to the bank. I also used to travel to work.

How many vehicles do you or your family have?

I have one vehicle.

How long does your commute typically take?

When I use to commute to Woodland Hills my commute would usually take an hour to an hour and a half. When I commuted to Long Beach my commute would take about a half-hour.

Briefly, how would you describe your typical driving experience? Love it, deal with it, or hate it?

I hate it. There has to be a better way.

On average, what do you spend each month on transportation?

$100 – $300

Do you use any forms of alternative transportation?

Yes, I occasionally take the Metro light rail and Metro buses.

Why do you drive?

I drive because it is convenient. Although it is slow, in many cases it is still the best way to get around LA county.

Continue reading

Why You Ride: Beverly, Culver City

Why You Ride (or Don't)Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Beverly
Occupation: Interior Design Support
Location: Culver City

Your Transit Routine:

How often do you take transit and for what purpose?

Every day, work and play.

Where are you typically traveling from and going to?

Work is in West Hollywood or DTLA. On weekends I frequently go to Eagle Rock, Pasadena, Hollywood and Santa Monica.

What lines/routes do you take?

Main line is 33/733 connecting in all directions. To work I take the Big Blue Bus 12 or the 33/733 to the 705. I used to take the 220, but since it doesn’t go all the way to Santa Monica Boulevard and only runs once an hour it is both inconvenient and unreliable (mostly UNRELIABLE). I love the Gold Line to get to Pasadena for the weekends.

How long does it typically take?

I can get Downtown faster than I can get to West Hollywood . . . it’s all in the transfer wait time.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

Less than $50

Why do you take transit?

Save money ($500/month, plus my employer buys my monthly EZ Pass), less stress, lower carbon footprint.

Continue reading

@MetroLosAngeles Twitter Tuesday

Welcome to Twitter Tuesday, a weekly feature here at The Source in which we’ll round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention.

And when it comes to complaints, the best way to get them addressed is to use the Customer Comment Form on Metro.net. There you can provide all the detail needed so that customer service reps may best address your problems.

Complaints and criticisms:

Kythera Got to Slauson/Alviso at 8:55am…going to be pulling up to Fox Hills Mall at 9:30am. What’s wrong with this picture, @metrolosangeles?

paulhfischer I had the worse experience on the @metrolosangeles MTA bus on Ventura blvd. Some bus drivers need to be disciplined if not fired.

MistiEyes @metrolosangeles boo to you for the blue line not running on schedule and for having construction on the last LB stops on Halloween night!

MistiEyes hates @metrolosangeles with a passion that burns like 1000 suns right now. #publictranspofail #trickortreat

helenbedd2 No mention that they run every 60 min. #fail Stay open later! RT @metrolosangeles: Red & Purple Lines night owl alternates: 2/217-Hollywood

JoeQuality @metrolosangeles How can I go Metro to the Coliseum for college football if the 754/204 are running every 30 mins? Late for both directions

CoasterMatt Grrrrr… 45 minutes in between buses. This is a GREAT way to keep people in cars #metrolosangeles

CoasterMatt @metrolosangeles oh fun, ANOTHER day of trying to shove in to an overcrowded Orange Line bus #MetroFail

Kudos and compliments:

dhunter682 @metrolosangeles Thank you for being so responsive through e-mail customer service.

Creolemommie Back in Inglewood!! I beat traffic, relaxed and caught up on emails…thanks to @metrolosangeles and the three trains it took to get home ;)

Kythera Two good transit mornings in a row! Huzzah! #metrolosangeles

Good ideas and observations in transit, after the jump. Continue reading

Why You Ride: BZ, Santa Clarita

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: BZ
Occupation: Cost Analyst
Location: Santa Clarita

Your Transit Routine:

How often do you take transit and for what purpose?

4-5 times a week to get to/from work.

Where are you typically traveling from and going to?

I drive from my home to the Newhall Transit Station. Park my car at the parking lot and walk across the street to take the Santa Clarita Commuter bus to Los Angeles.  I get off at the 1st stop in Chinatown and walk up the stairs to take Metro Gold Line from Chinatown to Union Station where I work.

What lines/routes do you take?

Santa Clarita Commuter bus 799 from Newhall station to Chinatown stop.  Then Metro Gold Line from Chinatown station to Union Station.

How long does it typically take?

It typically takes around 60 – 70 minutes from leaving my home to arriving to my work place.  I leave my home around 5:50am and usually arrived to work before 7:00am. I leave at 3:50pm to take the 3:58pm Metro Gold Line from Union Station to Chinatown and walk across the street to take the 4:05pm Santa Clarita Transit.  If I drive alone, it would take 50-60 minutes one-way.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I love it!

On average, what do you spend each month on transportation?

$100 – $300

Why do you take transit?

Mainly to save money and reduce stress from driving alone.

Continue reading