Why You Ride: M, Hollywood

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: M
Occupation: Artist
Location: Hollywood

Your Transit Routine:

How often do you take transit and for what purpose?

I take it 4-5 days a week to work and back home mostly. Occasionally I take it if I want to drink and not have to drive.

Where are you typically traveling from and going to?

From Hollywood to the Grove area.

What lines/routes do you take?

222 or 156 then 217 or 780 depending.

How long does it typically take?

780 and 217 can take 20 to 25 minutes for the ride…

156 and the 222 10 to 15 minutes for the ride….

But all of these buses need more frequent buses. Especially the 222. The wait for the next bus can be as much as an hour, if the bus shows as scheduled.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

$50 – $100

Why do you take transit?

I did it because of the stress of driving and finding parking. I was thrilled with the savings in my car insurance and gas, as well is lowering my carbon footprint.

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@MetroLosAngeles Twitter Tuesday (Wednesday Edition)

Welcome to Twitter Tuesday, a weekly feature here at The Source in which we’ll round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention.

And when it comes to complaints, the best way to get them addressed is to use the Customer Comment Form on Metro.net. There you can provide all the detail needed so that customer service reps may best address your problems.

Twitter Tuesday on a Wednesday! Surprise! More like “oops!” As Milli Vanilli once said, “blame it on the rain.”

One of our goals with Twitter Tuesday has been to rescue tweets from the void of the internet and hopefully getting some Metro eyeballs on what riders are talking about on a daily basis. While Metro has beefed up the service alerts side of its Twitter initiative, many riders (understandably so) expect there to be a better customer service element to @MetroLosAngeles. As it stands, the established customer service protocol is to contact Customer Relations with complaints and issues.

We’ve tried to make sure our Twitter followers are aware of this, but as is evident from the tweet that follows, work still needs to be done.

Unresolved Tweet of the Year:

Kythera Dear Metro Claus… For Christmas, I would like to see these guys finally taken care of. ;_; #metrolosangeles http://twitpic.com/3i4n8k
One of @MetroLosAngeles’ most prolific tweeters, @Kythera, first tweeted about dead birds at the LAX City Bus Center back in August. We pointed @Kythera to Customer Relations, the department equipped to handle and resolve such complaints. @Kythera took our advice and contacted Customer Relations, and we followed up just be sure. Customer Relations told us that it wasn’t clear whether the responsibility to clean up the mess was in the hands of Metro or Los Angeles World Airports.
Four months later, the question – and the birds – still remain.
Complaints and Criticisms:
sallywasmyride Sardines in a can on the blue line. @metrolosangeles
kenyaw Still wondering why @metrolosangeles doesn’t update patrons at platforms when trains are delayed, unlike @SFBART #transit #snark
ZachBehrens It boggles my mind @metrolosangeles has a bus leave a subway station when 2 trains arrive, zero time to transfer, leaves ppl waiting 20 mins
CoasterMatt Hey @metrolosangeles – when people pay $75 a month for the ‘privilege’ of riding, how about having some buses more than once an hour?
sebastian_santo @metrolosangeles Shame on you! Your driver of the line 20 eastbound just passed by a lady and didn’t stop in the middle of the rain Car#6535
NathanUnbound Had a delightful @metrolosangeles trip with @lemlove down to South Pas…until the power went out & we had to evac! http://yfrog.com/h0gr2gj
Waltarrrrr @MetroLosAngeles as much as I enjoy your TransitTV, I really don’t enjoy shielding my 4 y.o. kid from seeing Clay Duke shooting people on it
rsrramirez Holiday #FAIL to 419 driver who wouldn’t pick me up in rain said not taking passengers @metrolosangeles #la #losangeles
TheKrysten Thanks a dozen, @metrolosangeles, for nixing so many bus lines and times. Thanks to your “planning” it’s impossible get somewhere now!
cookiebandit @Metrolosangeles too many people on 720 – doors closed b4 i could exit. Took like the whole bus shouting back door 4 the driver 2 open door

Kudos and Compliments:
MobilityMaven Took train and DASH to work to stay off rainy roads. Arrived safe with low stress, relatively dry. Thanks to @metrolosangeles @ladottransit
kenyaw It’s great that the @metrolosangeles #BlueLine driver announced the reason for delays this am (damaged wires).
Kythera Phew! Finally a good transit day in all this rain! #metrolosangeles
Some good ideas and observations in transit, after the jump. Continue reading

Why You Ride: DJ, Downtown L.A.

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: DJ
Occupation: Planner
Location: Downtown L.A.

Your Transit Routine:

How often do you take transit and for what purpose?

I take it for most of my transportation needs; from running errands to commuting.

Where are you typically traveling from and going to?

I live downtown and often go to Hollywood or the Westside.

What lines/routes do you take?

The 720 Metro Rapid line to Santa Monica; The Red and Purple Lines; sometimes I’ll take the Gold Line to visit Pasadena or the Silver Line to visit my parents in the South Bay.

How long does it typically take?

It doesn’t take more than 20 minutes to travel between Hollywood and Downtown. A trip to The Westside is generally over an hour.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

$50 – $100

Why do you take transit?

It’s much less stressful than driving. Since I have no parking space where I live, if my car is parked on a curb that doesn’t require me to move it I won’t. I also hate driving for environmental reasons.

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Why You Don't Ride: JEG, San Fernando Valley

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: JEG
Occupation: IT Manager
Location: San Fernando Valley

Your Transportation Routine:

How often do you drive and for what purpose?

Daily, to and from work, errands, drop-offs/pick-ups, activities, etc.

Where are you typically traveling from and going to?

Are you asking:  Home to work and back, School, store, theatre, etc.
Or are you asking:  I live in San Fernando Valley and commute to Downtown LA

How many vehicles do you or your family have?

1

How long does your commute typically take?

35 min. in the morning. 40-50 min. in the evening

Briefly, how would you describe your typical driving experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

$300 – $500

Do you use any forms of alternative transportation?

No.

Why do you drive?

Time and Schedule.  I need flexibility and the shortest travel time I can get (don’t we all).  L.A. transit takes 15-60 minutes longer in door-to-door time depending on the destination, if its even going where I need to go when I need to go.  I’m not close enough to the schools for my kids to ride, and with after school activities there are usually pick-ups and drop-offs on the way to somewhere else.

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Why You Ride: ES, Koreatown

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: ES
Occupation: Analyst
Location: Koreatown

Your Transit Routine:

How often do you take transit and for what purpose?

To and from work, everyday.

Where are you typically traveling from and going to?

From Koreatown to Santa Monica all the way to Ocean Ave.

What lines/routes do you take?

920/720. [Editors note: the 920 is no longer in service as of 12/12/10.]

How long does it typically take?

40-50 minutes in the morning; 50-60 minutes in the afternoon.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

Less than $50

Why do you take transit?

Save money, avoid stress in finding a parking spot when driving, go green.

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Give the gift of feedback, take our 2010 Reader Survey

It’s been a while since we plugged it, but our reader survey is still open for responses and we’ll keep it that way through the end of the year.

The reader survey is a chance for us to get to know the needs of our readers more and for our readers to help shape our coverage in 2011.

A few interesting demographic findings from the results so far:

  • The average Source reader seems to be young and male: 83% of our readers are men and 58% are between 18 and 34 years old.
  • 73% of Source readers are regular transit riders.
  • Readership seems to be spread out pretty evenly across L.A. County, although the Eastside seems under represented with only 1% and a surprising 16% say they don’t live in L.A. County.

If you have yet to fill out the survey, please do. It shouldn’t take more than a few minutes and it will really help us with our Source related New Year’s resolutions.

Just point your browser here to help us out: http://thesource.metro.net/2010readersurvey/


The week in reader comments

Posts on The Source are often just half the story. Our commenters offer insights, ideas and clever witticisms that make up the other half. This weekly roundup highlights our favorite comments.

Steve’s Five things I’m thinking about transportation post got a lot of people thinking, including reader Scott Mercer who noted that bus connections at existing rail termini could be greatly improved:

Regarding your point on “greatly enhancing” bus service west of the VA Hospital, this is something that should be done RIGHT NOW.

The most obvious location for this would be a “bus bridge” between the Green Line terminus in Norwalk and the Metrolink station two miles to the east. A shuttle type service should be running there, at the same times and frequencies as the Green Line trains, especially during rush hours. Have it stop only at major aterials (I think there are only two). Demand may not be great at certain times of the day, so small buses could be used at those times.

Another obvious service of this type would be connecting the North Hollywood Red Line station to Burbank Airport. Burbank Bus runs a service like this now, but it is very infrequent, and doesn’t run nights at all. This service should run as long as the Red Line is open, and just as frequently, to “extend” the Red Line service to the airport. Another connection would be NoHo Red Line station directly to downtown Burbank and the Metrolink station there. Burbank Bus does not run a line at all like this. This should run whenever Metrolink trains are running, with the last bus half an hour after the last Metrolink train.

David also had a comment on Five things I’m thinking about transportation regarding the flyover ramps being built at the 405 freeway-Wilshire Boulevard interchange:

Steve, I totally agree on the importance of reworking the Wilshire on/off ramps.  When the Santa Monica Blvd. and Wilshire  ramps on the Southbound side were reconfigured a few years back when the Southbound HOV lane was added, the southbound morning back up no longer extended to Santa Monica Blvd.   It moved “back” to Sunset, which was not reworked.  This was not due to the carpool lane, it was a direct result of the ramp redesign.  Having said that, it really makes me shake my head when I see all the work that is going into once again reconfiguring the Wilshire SB ramps.  I presume this is to somehow aid in adding the northbound HOV lane.  Someone could have saved a lot of money if they had done it “right” the first time.

One last comment from Five things I’m thinking about transportation, this one from Irwin about TAP’s long-awaited stored value feature:

So speaking of TAP stored value function… will Metro work with Cubic to make sure the maximum value deducted during a 24-hour period is $6? The same value as a day pass… It seems too easy and too straight forward so that’s why I’m worried Metro will screw this one up.

The technology is there. I recently visited London and the Cubic manufactured Oyster Card features “daily price capping” which ensure that riders never pay more than the cost of a Day Travelcard. TAP staff would be wise to follow suit.

More comments on weekly passes and more. After the jump. Continue reading

Why You Don't Ride: NRH, Westlake

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: NRH
Occupation: Administrative Assistant
Location: Westlake

Your Transportation Routine:

How often do you drive and for what purpose?

During the week I drive 0.6 miles to work and back and on the weekends I commute to Whittier. I often take spur of the moment trips to the valley or Long Beach to meet friends.

Where are you typically traveling from and going to?

Traveling to work, to see my mother, or to meet up with friends.

How many vehicles do you or your family have?

1

How long does your commute typically take?

7 minutes.

Briefly, how would you describe your typical driving experience? Love it, deal with it, or hate it?

I hate it. There has to be a better way.

On average, what do you spend each month on transportation?

$100 – $300

Do you use any forms of alternative transportation?

Sometimes I walk to work.

Why do you drive?

I drive because it’s convenient, despite having a gas-hog, high-maintenance old minivan. I can choose when I want to travel, where I want to travel, and with a smartphone to map my way, I don’t need to plan ahead.

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Why You Ride: Manny T, Studio City

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: Manny T
Occupation: Talent Management Assistant
Location: Studio City

Your Transit Routine:

How often do you take transit and for what purpose?

Everyday to and from work and to bars if I’m going out in Hollywood or near me in the Valley. Only and idiot risks a DUI.

Where are you typically traveling from and going to?

Studio City to Hollywood/West Hollywood.

What lines/routes do you take?

218 is the line I take most. The 750, 150 and Red Line combo are the second most traveled.

How long does it typically take?

218 takes 15 minutes or less normally. 150-Red Line to Hollywood/Vine can take as little as 20 minutes if the stars are aligned properly.

Briefly, how would you describe your typical transit experience? Love it, deal with it, or hate it?

I deal with it.

On average, what do you spend each month on transportation?

$100 – $300

Why do you take transit?

Saves money, I can sleep or read instead of stress other idiots in traffic. Also, again it makes a good designated driver if you are going out to bars near home but not near enough to walk.

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Why You Don't Ride: J, Los Angeles

Why You Ride (or Don’t Ride)‘ is a series where you, our faithful readers, share your transportation routines in L.A. and your thoughts on how to make things better – read more about the concept here.

Want to share your story? Take the survey here if you ride transit regularly, or take this one if you don’t ride.

Who You Are:

Name: J
Occupation: Environmental Planner (Air Quality Specialist)
Location: Los Angeles

Your Transportation Routine:

How often do you drive and for what purpose?

Five days a week to commute work.

Where are you typically traveling from and going to?

Mount Washington to Culver City.

How many vehicles do you or your family have?

1

How long does your commute typically take?

40 minutes.  Music keeps me sane(ish).

Briefly, how would you describe your typical driving experience? Love it, deal with it, or hate it?

I hate it. There has to be a better way.

On average, what do you spend each month on transportation?

$100 – $300

Do you use any forms of alternative transportation?

I ride bikes and use transit for non-commute purposes.

Why do you drive?

I used to be able to take transit regularly, but due to a recent work change I now work at an office that would take considerably longer to get to via transit.  Everyday when I look in my wallet and see my TAP card with no passes on it, it bums me out.  Luckily, there’s an Expo station going up across the street!  Danga excited.  Yep, danga.

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