Category Archives: Feedback

@MetroLosAngeles Twitter Tuesday

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Welcome to Twitter Tuesday, a weekly feature here at The Source in which we round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention. For specific complaints and customer service, please use the Customer Comment Form on Metro.net.

Tweet of the Week
“ Today, something positive about @metrolosangeles… They do engage riders in many ways (website, twitter, etc.)
CoasterMatt
October 5, 2011

#ArtOfTransit

“ @metrolosangeles Multimodal CicLAvia http://t.co/EXuy5C3i #artoftransit
LimitedStop
October 10, 2011
#MetroWin
“ It’s been a good morning so far. Westbound 704 on time with space on the rack for my bike. #metrolosangeles
ahealthydesign
October 10, 2011
“ Thanks to @metrolosangeles @BikeMetro for providing a way home when my knee was hurting from overdoing it at @CicLAvia
may_gun
October 9, 2011
“ Leaving an hour early for work today was a good idea. At least @metrolosangeles handled the #ciclavia bus detours relatively efficiently.
AspieJourno
October 9, 2011
“ @metrolosangeles hello today I used Metro triplaner chat and it was very helpful … gracias :-)
Jeanette33Lopez
October 7, 2011
“ Congrats @metrolosangeles on your clean air award today for having a 100 percent #alternativefuel bus fleet! Go #naturalgas!
KRockwellWeiss
October 7, 2011
“ Love taking @metrolosangeles to mid-week date night. Arrive stress-free, on-time. Can’t wait for Westside Subway Extension. #iheartLA
LAMisoSoup
October 7, 2011
“ @metrolosangeles thanks for letting everything work out for me today I #appriciate it :) #Thanks ;)
DesSoFlyy
October 5, 2011
More tweets after the jump. Continue reading →

Reminder: The Source does have a comments policy

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See that little link at the top right-hand corner of the page? That’s our comments policy! I’ve also posted it after the jump.

By my own estimate, about 95 percent of the comments posted to The Source are approved. A few short notes about why some comments are not approved by yours truly:

•In recent years, the word “stinks” has often been replaced by several other verbs that also carry with them other possible meanings. This is a government blog and I won’t approve comments that use those words, no matter how entertaining and popular they may be. If you want your comment posted, keep it clean.

•Please keep your comments brief. If I nod off by the third paragraph, I’ll hit delete when I wake up. I think most often you can make your point in 100 to 150 words. Or less.

•Respond to the issue, not another reader please.

•Spell check and proof read. Your opinion will likely be taken more seriously if it appears you actually put some thought into it.

Finally, I am not going to let the comment board be taken over by a few readers who insist on writing multiple comments to each and every post. I want the comments board to represent a cross-section of reader views and be an interesting — not long-winded — companion to the original blog posts.

The comments policy is posted after the jump.

Continue reading →

@MetroLosAngeles Twitter Tuesday

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Welcome to Twitter Tuesday, a weekly feature here at The Source in which we round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention. For specific complaints and customer service, please use the Customer Comment Form on Metro.net.

Tweet of the week

“ @metrolosangeles Why not put your twitterfeed on those screens in the stations? Then people can make informed transportation decisions
paralegalmagic
October 3, 2011
#ArtOfTransit
“ I got up close and personal with my neighbors on @metrolosangeles http://t.co/wTAA0aLS
Candace_Wood
October 3, 2011
“ Tonight’s sunset in South LA, as seen from @MetroLosAngeles’ etch-graffiti windows. http://t.co/rSiF7yl0
ZachBehrens
October 1, 2011
“ Arrival of the @MetroLosAngeles Blue Line at the Washington Station. @ Washington Blue Line Station http://t.co/5vM7KBmn
ZachBehrens
October 1, 2011
#MetroWin
“ Oh what. The 212 is on time :) you guys made my day @metrolosangeles #goodjob :)
DesSoFlyy
October 3, 2011
“ Today’s commute via @metrolosangeles: 50 minutes door to door. Usual driving commute: 40-45mins. #fb
Allison
October 3, 2011
“ God bless the @metrolosangeles for a little Pre-Santana entertainment.
_DaniLogan
October 1, 2011
“ @metrolosangeles for the win
ao_losangeles
September 29, 2011
After the jump, yesterday’s subway problems make for an extra long list of #MetroFail tweets.
Continue reading →

@MetroLosAngeles Twitter Tuesday

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Welcome to Twitter Tuesday, a weekly feature here at The Source in which we round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention. For specific complaints and customer service, please use the Customer Comment Form on Metro.net.

#ArtOfTransit
“ Hey @metrolosangeles, here’s one for your #ArtofTransit series, via @cincinnatimetro: http://t.co/uPOKaw3x
MetroCincy
September 22, 2011
“ Del mar @metrolosangeles http://t.co/7edfdGvD
TheDudeAbides
September 21, 2011
#MetroWin
“ @Metrolosangeles wow the #212 actually left on time :) #shocked lol good day on the #Metro :)
DesSoFlyy
September 27, 2011
“ Thanks @metrolosangeles for the 620[: its the best line in town& connects me easily to other lines[:Best drivers#10777&#10656#MetroWin[:
dillzer92
September 26, 2011
“ @metrolosangeles Just wanted to let the world know that Steve T is the man for handling the live detour updates that are due to #Obamageddon
CarterRubin
September 26, 2011
“ @metrolosangeles ya know what’s great?! bus drivers that know how to navigate thru a detour. like the 1 driving #7452 on the 217. he’s great
4foot13lori
September 25, 2011
“ Hallelujah! I got my cash-purse @metrolosangeles TAP card from a Red Line station. @wildbell @soulbarn #fb #abouttime
jhvu
September 24, 2011
“ forgot to mention: learning that @metrolosangeles now sells stored-value TAP cards at its kiosks made my week last week. #la #transit
webinista
September 23, 2011
“ @metrolosangeles #LosAngeles transportation has improved; much easier to get around now, (being a non driver). More appealing to visit.
bgrmosaic
September 23, 2011
“ @metrolosangeles I think it is. Way more rail lines than in 2001. I love the Gold Line at Little Tokyo.
jim61773
September 23, 2011
After the jump, #MetroFail and more for our twitter followers. Continue reading →

@MetroLosAngeles Twitter Tuesday

Posted by

Welcome to Twitter Tuesday, a weekly feature here at The Source in which we round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention. For specific complaints and customer service, please use the Customer Comment Form on Metro.net.

#ArtOfTransit
“ Look at all that traffic! Good day to #gometro http://t.co/yN5wOuVz @metrolosangeles #putmeontwittertuesdayplz
tbreisacher
September 15, 2011
“ @metrolosangeles catching the early bird at Union Station #ArtOfTransit http://t.co/zdRTdhmV
papa_imrich
September 16, 2011
“ @metrolosangeles #ArtOfTransit There’s something beautiful about saxophone in the city. http://t.co/E7l0Fuob
StevenMWhite
September 16, 2011

#MetroWin

“ @metrolosangeles; The staff at Metro center at Union Station yesterday was incredible friendly and very efficient. Thanks! :)
Chasing_Visions
September 14, 2011
“ bus adventure on @metrolosangeles! my tap card is so handy
andrea_fj
September 16, 2011
“ Yay! Just won a contest via @TransitTVLA. Taking the bus totally plays off :) <3 @metrolosangeles
lalovetta
September 20, 2011
“ Gold Line monitors working at Union Station! #Dtla #metrolosangeles #metrola http://t.co/28ibwhsm
NeelSodha
September 15, 2011
“ @metrolosangeles to @hammer_museum so easy!
ccjao
September 15, 2011
“ @metrolosangeles Just rode the LA metro to downtown, it was packed! Let’s dispel the myth that no one uses public transit in LA! #letmove
LAhereandnow
September 15, 2011

#MetroFail, #MetroMusings and #GoMetro after the jump. Continue reading →


@MetroLosAngeles Twitter Tuesday

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Welcome to Twitter Tuesday, a weekly feature here at The Source in which we round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention. For specific complaints and customer service, please use the Customer Comment Form on Metro.net.

#MetroWin
“ Awesome! #MetroLosAngeles set to release new Android/Apple app sometime this October. http://t.co/GIGVFvS
plusMETRO
September 12, 2011
“ Great news for #LA’s (fare-paying) #transit riders: @MetroLosAngeles to begin locking the turnstiles in Oct. http://t.co/xg4h43O
NathanUnbound
September 13, 2011
“ @metrolosangeles Congratulations – there’s a lot of work to be done, may it go smoothly and safely.
CoasterMatt
September 12, 2011
“ Chillin’ on the #goldline @metrolosangeles. Smooth ride. Ride light lol http://t.co/BynxcGi
miabelle
September 10, 2011
“ Thank you! @metrolosangeles NextTrip!!!
NeelSodha
September 9, 2011
“ Warm day out, but this @metrolosangeles 720 is colder than a meat locker. loving it!
tedder42
September 8, 2011
“ @metrolosangeles on the #4 headed dwtn, bus 9376. A driver just provided a passenger with a tap card. #RandomActsOfKindness
BusRiderLA
September 8, 2011
“ Thanks @metrolosangeles for the awesome article! http://t.co/tZLurCR
NuttyNomads
September 8, 2011
Continue reading →

@MetroLosAngeles Twitter Tuesday

Posted by

Welcome to Twitter Tuesday, a weekly feature here at The Source in which we round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention. For specific complaints and customer service, please use the Customer Comment Form on Metro.net.

#ArtofTransit
“ Cool long exposure photos of train tunnels http://t.co/7UzYrFH (cc: @metrolosangeles #metrolosangeles #ArtofTransit) http://t.co/EEQwEyq
DavidCMurphy
September 3, 2011
#MetroWin
“ Thank you @metrolosangeles Gold Line for the complimentary ride home!! I will definitely be a repeat customer!
mrchevelle67
September 4, 2011
“ the @metrolosangeles Gold Line is the ONLY way to go to FYF Fest. #fyffest
TroyBeast
September 3, 2011
“ Took @metrolosangeles to the #LBC on Labor Day and it was quick and convenient. No traffic to deal with. Thanks :)
miabelle
September 6, 2011
“ Nice! @metrolosangeles has tripled-up the Gold Line trains for @FYFFEST today. #GoMetro
Waltarrrrr
September 3, 2011
“ amazing! @metrolosangeles Red and Gold Lines extended service for @FYFFEST!!!
AncasRomanian
September 2, 2011
“ @metrolosangeles I rode the Gold line for the 1st time today. Very smooth ride! The stations look nice! Need to upgrade blue/green lines now
AndrewShhh1
September 2, 2011
“ thank you @metrolosangeles for the satellite bus route info. great help. and for late hours on fyf . u guys r learning to rock
Reallyfucos
September 3, 2011
“ @metrolosangeles On a positive note, I am seeing a lot more security on platforms and trains. Thank you!
GoNoles84
September 2, 2011
“ @metrolosangeles the 125 was on time leaving Norwalk sttation today :) #MetroWin :) im pleased =)
DesSoFlyy
August 31, 2011
“ @metrolosangeles I love how #LosAngeles is changing and building up their #infrastructure :)
bgrmosaic
September 1, 2011
“ Hey @metrolosangeles , just used the Smart Ride App and it let me know to RUN to catch the next #20; great stuff…
gbrey
September 6, 201
More tweets after the jump, including the infamous #MetroFail.
Continue reading →

Missed the Green Line to LAX workshops? You can still share your thoughts by taking this survey

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Green Line to LAX Community Workshops solicited comments from attendees.

Green Line to LAX Community Workshops solicited comments from attendees.

Yesterday was the last of the first round of community workshops for the the Green Line to LAX extension. According to the project team over 200 people attended the three workshops to learn more about the project and offer their input on how best to connect the Green Line to the airport.

If you weren’t able to attend the meetings, fear not, you can still share your feedback with the project team.

First, I recommend getting some background information on the project. This can be found on the project page on Metro.net, the project’s Facebook page or right here on The Source.

Once you’ve done that there are a number of methods to share your input. First is the LAX User Questionnaire, a 16-question survey about how you currently get to LAX and how you’d prefer to get to LAX. Another option is to use this online comment/feedback form to email the project team specific comments.

Comments are requested by October 1, 2011.

@MetroLosAngeles Twitter Tuesday

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Welcome to Twitter Tuesday, a weekly feature here at The Source in which we round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention. For specific complaints and customer service, please use the Customer Comment Form on Metro.net.

#MetroWin
“ Thanks @metrolosangeles Made a suggestion on the phone a couple days ago to move an obstructed sign & today the sign is moved. #thankyou
310Brad
August 24, 2011
“ I love when @metrolosangeles offers late night train service. They should do it every weekend.
hnjohnso
August 30, 2011
“ Congrats @metrolosangeles “@EndingGridlock: A worthy winner! Metro’s The Source blog Wins First Place in APTA awards http://t.co/WYJsTfB.”
StevenMWhite
August 30, 2011
“ @metrolosangeles digging the new destination announcements on the red line!
moj0joj0
August 25, 2011
“ I like the addition of local POIs to the automated stop announcement on the Red Line @metrolosangeles
cjisrad
August 26, 2011
“ @metrolosangeles Love the new destination announcements on the Metro Red Line…”Exit here for the Grand Central Market and Angels Flight”
NeelSodha
August 27, 2011
“ Buying a TAP Card with a Day Pass was extremely convenient. Kudos to @metrolosangeles!!! :D
BJustin
August 27, 2011
Continue reading →

@MetroLosAngeles Twitter Tuesday

Posted by

Welcome to Twitter Tuesday, a weekly feature here at The Source in which we round up the latest Metro related tweets in the Twitterverse. To follow Metro on Twitter just search for @MetroLosAngeles. We recommend adding the #MetroLosAngeles tag to your tweets to get our attention. For specific complaints and customer service, please use the Customer Comment Form on Metro.net.

#ArtOfTransit
“ @metrolosangeles #artofmetro http://t.co/hOpDJxJ
Kevin_Hair
August 18, 2011
“ Canoga Station, on the Orange Line @metrolosangeles #commutingisfun http://t.co/M8xtZy8
CoasterMatt
August 22, 2011
#MetroWin
“ Nextrip – huge improvement to @metrolosangeles services. Really nice to know wait times & other options on the go :-)
stillcrafty
August 18, 2011
“ @metrolosangeles thanx so much for nextrip…couldn’t of ask for anything better and useful than nextrip!!! :) <3
gayvanity
August 20, 2011
“ @metrolosangeles @BrookingsInst i am flabbergasted. i love #la. NYC hasn’t nothing on us. btw, good work on the #nexttrip technology.
laterm
August 22, 2011
“ The @metrolosangeles subway train speakers said, “Stop here for Grand Central Market & Angels Flight” at Pershing Square stop. Cool!
plusMETRO
August 19, 2011
“ I like how @metrolosangeles updated passenger announcements with points of interest at each stop.
tonyarranaga
August 17, 2011
“ @metrolosangeles lax to lil tokyo in an hour, not bad…
Megachannel
August 17, 2011
“ There’s an @metrolosangeles #expoline train outside my window. Hooray for system testing! Hurry and open so I can stop driving to work!
Mingonashoba
August 22, 2011
“ You can now get a tap pass at rail stations! Thanks @metrolosangeles I’ve been too busy to make it to a service provider for 2 weeks!
Maddz4planning
August 22, 2011
“ I want to clarify that while @metrolosangeles may have difficlty Pasadena->Brbnk, I was always impressed w/ speed, options w/in city of #LA.
jeffhort
August 23, 2011
#MetroFail, #MetroMusings and #GoMetro tweets after the jump. Continue reading →