Preview of September Metro service council meetings

September starts with a new slate of service council sessions. First up is the San Fernando Valley Service Council meeting, taking place tonight, Wednesday, September 3.

Last month, the San Fernando Valley and Westside/Central service councils conducted public hearings to receive input on proposed service changes in their regions that, if approved, would go into effect December this year. Both of those councils will receive a report summarizing public comments and will vote on staff recommendations for the proposed service changes. Since no major December service changes were proposed for the other regions, those Service Councils did not hold hearings and do not have any proposed changes to vote on. For details on the proposed December 2014 service changes, click here.

All service councils are scheduled to receive a presentation on Metro’s Rider Relief Transit Program, which includes fare subsidy discount coupons to qualified low income riders, and the monthly Director’s report, which provides statistics on ridership, performance and other measures of Metro service. For more information about each service council, click on the name of the council to view their web page. Meeting topics for service council meetings this month, in addition to the Riders Relief presentation to all councils, include:

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Suggest station locations for phase 1 of bikeshare program!

Bikeshare Interactive

Bikeshare Interactive

Metro is leading a regional effort to develop a user-friendly bikeshare system to increase transportation choices for people traveling to and from transit stations and making short trips. The program will provide a fleet of bicycles that can be borrowed from strategically placed bikeshare stations.

Metro is currently studying station locations in the Regional Bikeshare Implementation Plan and seeking input on areas identified for Phase 1 implementation: downtown Los Angeles, Long Beach, Pasadena and Santa Monica.

Metro has proposed a number of initial launch stations. Let us know what you think of these locations by clicking ‘like’ or leaving a comment. If you know of a great spot for a bikeshare station, pin it on the map. If that location has already been suggested, you can tell us you ‘like’ it or give more information by leaving a comment.

Final bikeshare station locations will be determined by Metro, staff of Phase 1 cities and the bikeshare operator. Locations will be determined based on availability of space, right-of-way, ADA access, demand, support and numerous other factors. Implementation is currently planned for 2016.

With your help, Los Angeles County will be one step closer to a regional bikeshare system. Please visit the interactive map to make your station suggestions. Input will be accepted through September 8. For more information or to provide feedback, send an email to Bikeshare@metro.net.

Below is a short FAQ on bikesharing and station locations:

What is bikeshare?

Bikeshare programs provide a fleet of strategically located bicycles that can be borrowed for individual local trips. Bicycles can be returned to the same station or a separate one, depending on what suits your trip.

What makes a great bikeshare station location?

Bikeshare stations located near key destinations, rail and bus stations and within accessible distance of other bikeshare stations help people make trips.

What is Metro going to do with my proposed station sites?

Metro and implementing jurisdictions will consider all proposed station sites, comments, and ‘likes’ received as part of this process. Final selection of bikeshare station locations will take into account availability of space, right-of-way, ADA access, demand, support and numerous other items.

Why can’t I pin a station where I want?

We don’t want to waste your time—so we are limiting pins to areas being considered for Phase I. If you have other suggestions, please email them to bikeshare@metro.net

Which cities are being considered for Phase I implementation?

Downtown Los Angeles, Long Beach, Pasadena, and Santa Monica are being considered for Phase 1. As part of the Implementation Plan, Metro will be studying areas suitable for Phase 2 implementation.

Why are only four areas being considered? 

Metro is launching bikeshare in areas that have proven feasible, have secured funding, and are located around Metro rail system. The rail system provides a backbone connection between the pilot cities. With an integrated system, a user can ride the first 1-3 miles to a transit station on a bikeshare bike, dock their bike, ride transit to their destination, and pick up another bike to complete the last mile of their trip. As with many other Metro services, the benefits of bikeshare extend beyond the the communities surrounding stations. Anyone who lives, works, travels through, or visits the pilot cities will be able to utilize bikeshare. As part of the Implementation Plan, expansion areas will be identified throughout the County for future phases.

When will bikeshare hit the streets of L.A. County?  

Los Angeles County is trying to accomplish a feat that no other region has been able to by creating one integrated, countywide system, which provides a seamless user-experience. Metro is working closely with jurisdictions and departments to make this vision a reality. Implementation is currently planned for 2016.

@Metrolosangeles Twitter Tuesday, July 1 edition

You know the drill: To get our attention, tweet us at @MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on metro.net.

Preview of July Metro Service Councils meetings

Agendas are now posted for the first set of FY15 Service Council meetings, with some councils rotating their Chair and Vice Chair, and some swearing in new members. All Service Councils are scheduled to receive a report on Metro’s annual on-board customer survey. In addition, Service Councils will receive the monthly director’s report, which provides statistics on ridership, performance and other measures of Metro service.

For more information about each Service Council, click on the name of the council to view their web page. Agenda topics for Service Council meetings, in addition to the on-board customer survey presentation this month, include:

San Fernando Valley (6:30 pm, Wednesday, 7/2) Report on Lassen Street Bridge project; update on Universal Station Tunnel and Bridge project.

Westside/Central (5 pm, Wednesday, 7/9) – Update on new Flyaway service in the Westside region.

Gateway Cities (2 pm, Thursday, 7/10) – Swearing in of new Gateway Cities Service Council member Thomas Martin, Maywood City Councilman; report on Green Line gating and impacts; update on Blue Line refurbishment work in Long Beach; elect new Chair and Vice Chair for FY15.

South Bay (9:30 am, Friday, 7/11) – Swearing in of new South Bay Service Council member Angie Reyes English, Hawthorne City Councilwoman; recognition of customer and nominating operator for the 2014 Customer Appreciation program; report on Crenshaw/LAX bus-rail interface plan.

San Gabriel Valley(5 pm, Monday, 7/14) – Update on Gold Line Foothill Extension construction; recognition of customers and nominating Operators for the 2014 Customer Appreciation program; update on bus/rail interface with Gold Line Foothill Extension.

For a listing of all council meeting dates, times and locations, click here. As always, the public is encouraged to attend and share their comments with the Service Councils on improving bus service throughout LA County. If you would like to provide input to a council but cannot attend a meeting, you can submit your comments in writing through the Service Council web page or send them to servicecouncils@metro.net. If your comments are for a specific council, please make sure to indicate which one you are addressing in your e-mail.

@Metrolosangeles Twitter Tuesday, June 17 edition: Stanley Cup, art+transit, rider issues

You know the drill: To get our attention, tweet us at @MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on metro.net.

@Metrolosangeles Twitter Tuesday, June 10 edition: your pics, wisdom and tweets about Metro

You know the drill: To get our attention, tweet us at @MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on metro.net.

June Metro Service Council meetings kick off Wednesday in the San Fernando Valley

As usual, the San Fernando Valley Service Council will be batting lead off in our monthly line-up of Service Council meetings, on Wednesday, June 4, in Van Nuys at the Marvin Braude Center.

All June Service Council meetings will include a report from Metro Service Council Director Jon Hillmer, providing monthly and year-to-date statistics on ridership, performance and other measures of Metro service. June is also the month that each of the Councils will elect their Chair and Vice Chair for the upcoming year.

Other topics for Service Council meetings this month include:

San Fernando Valley (6:30 pm, Wednesday, 6/4) – Chair’s remarks to include recap of Division 15 AM Rollout and tour; Recognition of Operator Rafael Melgar; a staff report on the Motion to Reduce and Reallocate Line 166 Service; Approval of August Public Hearing dates for potential December service changes

San Gabriel Valley (5 pm, Monday, 6/9) – Update on Line 577 Rio Hondo Route Change Effect on Ridership; Recap of Board-Approved Transit Fare Restructuring and Follow up Actions

Westside/Central (5 pm, Wednesday, 6/11) – Update on the Wilshire Express Lanes; Approval of August Public Hearing dates for potential December service changes

Gateway Cities (2 pm, Thursday, 6/12) – Recognition of Gateway Cities Service Council Chair Marisa Perez and Member Cheri Kelley; Update on Line 577 Rio Hondo Route Change Effect on Ridership; Update on Blue Line Rail Replacement

South Bay (9:30 am, Friday, 6/13) – Update on Redondo Beach Station Refurbishment; Update on Crenshaw/LAX Green Line Rail Interface

Please note that changes may be made to meeting agendas, including potential new topics, prior to meeting dates. For a listing of the dates, times and locations of all five Service Council meetings, click here. For more information about each service council, click on the name of the service council listed above. To view the latest Service Council meeting agendas check the agenda listings web page at metro.net.

All Service Councils welcome and encourage public participation. If you would like to comment at any of the meetings, please fill out a speaker card when you arrive, noting the specific item you are there to address. General comments on issues that aren’t on the agenda are taken as a part of the “public comment” section of the agenda. If you would like to provide input to a Council but cannot attend a meeting, you can submit your comments in writing through the Service Council web page or send them to servicecouncils@metro.net. If your comments are for a specific council, please make sure to indicate which one you are addressing.