Preview of July Metro Service Councils meetings

Agendas are now posted for the first set of FY15 Service Council meetings, with some councils rotating their Chair and Vice Chair, and some swearing in new members. All Service Councils are scheduled to receive a report on Metro’s annual on-board customer survey. In addition, Service Councils will receive the monthly director’s report, which provides statistics on ridership, performance and other measures of Metro service.

For more information about each Service Council, click on the name of the council to view their web page. Agenda topics for Service Council meetings, in addition to the on-board customer survey presentation this month, include:

San Fernando Valley (6:30 pm, Wednesday, 7/2) Report on Lassen Street Bridge project; update on Universal Station Tunnel and Bridge project.

Westside/Central (5 pm, Wednesday, 7/9) – Update on new Flyaway service in the Westside region.

Gateway Cities (2 pm, Thursday, 7/10) – Swearing in of new Gateway Cities Service Council member Thomas Martin, Maywood City Councilman; report on Green Line gating and impacts; update on Blue Line refurbishment work in Long Beach; elect new Chair and Vice Chair for FY15.

South Bay (9:30 am, Friday, 7/11) – Swearing in of new South Bay Service Council member Angie Reyes English, Hawthorne City Councilwoman; recognition of customer and nominating operator for the 2014 Customer Appreciation program; report on Crenshaw/LAX bus-rail interface plan.

San Gabriel Valley(5 pm, Monday, 7/14) – Update on Gold Line Foothill Extension construction; recognition of customers and nominating Operators for the 2014 Customer Appreciation program; update on bus/rail interface with Gold Line Foothill Extension.

For a listing of all council meeting dates, times and locations, click here. As always, the public is encouraged to attend and share their comments with the Service Councils on improving bus service throughout LA County. If you would like to provide input to a council but cannot attend a meeting, you can submit your comments in writing through the Service Council web page or send them to servicecouncils@metro.net. If your comments are for a specific council, please make sure to indicate which one you are addressing in your e-mail.

Service alert: shuttle bus replaces Orange Line between Nordhoff and Chatsworth stations this weekend

Click above to see larger.

Click above to see larger.

Due to resurfacing work on the Lassen Street Bridge, there will be no Orange Line service between Nordhoff and Chatsworth stations on Saturday, June 28, and Sunday, June 29. All Orange Line service will either begin or end at Nordhoff station and a free Metro shuttle bus will provide service between Nordhoff and Chatsworth stations.

Passengers can board the shuttle bus at a temporary stop located at the northeast corner of Canoga Avenue and Nordhoff Street, adjacent to Nordhoff Station.

Work is anticipated to last 55 hours and normal Orange Line service is expected to be restored by early Monday morning. The above map and flier shows the temporary stop location and routing.

June Metro Service Council meetings kick off Wednesday in the San Fernando Valley

As usual, the San Fernando Valley Service Council will be batting lead off in our monthly line-up of Service Council meetings, on Wednesday, June 4, in Van Nuys at the Marvin Braude Center.

All June Service Council meetings will include a report from Metro Service Council Director Jon Hillmer, providing monthly and year-to-date statistics on ridership, performance and other measures of Metro service. June is also the month that each of the Councils will elect their Chair and Vice Chair for the upcoming year.

Other topics for Service Council meetings this month include:

San Fernando Valley (6:30 pm, Wednesday, 6/4) – Chair’s remarks to include recap of Division 15 AM Rollout and tour; Recognition of Operator Rafael Melgar; a staff report on the Motion to Reduce and Reallocate Line 166 Service; Approval of August Public Hearing dates for potential December service changes

San Gabriel Valley (5 pm, Monday, 6/9) - Update on Line 577 Rio Hondo Route Change Effect on Ridership; Recap of Board-Approved Transit Fare Restructuring and Follow up Actions

Westside/Central (5 pm, Wednesday, 6/11) – Update on the Wilshire Express Lanes; Approval of August Public Hearing dates for potential December service changes

Gateway Cities (2 pm, Thursday, 6/12) – Recognition of Gateway Cities Service Council Chair Marisa Perez and Member Cheri Kelley; Update on Line 577 Rio Hondo Route Change Effect on Ridership; Update on Blue Line Rail Replacement

South Bay (9:30 am, Friday, 6/13) – Update on Redondo Beach Station Refurbishment; Update on Crenshaw/LAX Green Line Rail Interface

Please note that changes may be made to meeting agendas, including potential new topics, prior to meeting dates. For a listing of the dates, times and locations of all five Service Council meetings, click here. For more information about each service council, click on the name of the service council listed above. To view the latest Service Council meeting agendas check the agenda listings web page at metro.net.

All Service Councils welcome and encourage public participation. If you would like to comment at any of the meetings, please fill out a speaker card when you arrive, noting the specific item you are there to address. General comments on issues that aren’t on the agenda are taken as a part of the “public comment” section of the agenda. If you would like to provide input to a Council but cannot attend a meeting, you can submit your comments in writing through the Service Council web page or send them to servicecouncils@metro.net. If your comments are for a specific council, please make sure to indicate which one you are addressing.

 

Metro Service Council meetings for May begin Wednesday

This month’s slate of Service Council meetings kicks off tomorrow evening (Wednesday, May 7) in Van Nuys with the San Fernando Valley Council’s meeting. Please note that changes may be made to meeting agendas, including potential new topics, prior to meeting dates. For the latest Service Council meeting agendas check the agenda listings web page at metro.net.

All May Council meetings include a report from Metro Service Council Director Jon Hillmer, providing monthly and year-to-date statistics on ridership, performance and other measures of Metro service. Other topics for Service Council meetings this month include:

San Fernando Valley (6:30 pm, Wednesday, 5/7) – Update on the Bus Stop Usability Study; Update on Orange Line Fare Enforcement.

Gateway Cities (2 pm, Thursday, 5/8) – Update on Eastside Transit Corridor Phase 2 Project; Report on Electronic Messaging of Transit Information.

South Bay (9:30 am, Friday, 5/9) – Update on the Redondo Beach Station Refurbishment; Update on Bus Stop Changes associated with Crenshaw Rail Construction.

San Gabriel Valley (5 pm, Monday, 5/12) - Update on Eastside Transit Corridor Phase 2 Project; Report on El Monte Busway Construction Project.

Westside/Central (5 pm, Wednesday, 5/14) – Update on Bus Stop Changes associated with Crenshaw Rail Construction; Presentation on Metro’s Construction Notification Process.

For a listing of the dates, times and locations of all five Service Council meetings, click here. For more information about each service council, click on the name of the service council listed above.

All service councils welcome and encourage public participation. If you would like to comment at any of the meetings, please fill out a speaker card when you arrive, noting the specific item you are there to address.  General comments on issues that aren’t on the agenda are taken as a part of the “public comment” section of the agenda.

If you would like to provide input to a Council but cannot attend a meeting, you can submit your comments in writing through the Service Council web page or send them to servicecouncils@metro.net.  If your comments are for a specific council, please make sure to indicate which one you are addressing.

April Metro Service Council Meetings

The first Service Council agendas for the spring season are now set for this month’s five meetings, though changes may be made prior to the meeting dates.

All April Council meetings include a report from Metro Service Council Director Jon Hillmer, providing monthly and year to date statistics on ridership, performance and other measures of Metro service. This month, all meetings will also include presentations on the Five-Year Transit Service and Capital Improvement Plan (TSCIP).

Other topics for Service Council meetings this month include:

San Fernando Valley (6:30 pm, Wednesday, 4/2) – Presentation on Metro’s “On The Move Riders Club” Program; Update on Motion 79 concerning Rail Connectivity

Westside/Central (5 pm, Wednesday, 4/9) – Swearing in of new Westside/Central Service Council Representative David Feinberg, Transit Government Relations Officer for Santa Monica Big Blue Bus; Presentation on Proposed Expo Line Station Name Changes; Presentation on Crenshaw/LAX Transit Project Interface with Expo Line

Gateway Cities (2 pm, Thursday, 4/10) – Update on ExpressLanes Public Hearings; Presentation on the Bus Stop Usability Study

South Bay (9:30 am, Friday, 4/11) – Update on LAX Green Line Buses Transfer Policy, Los Angeles World Airport.

San Gabriel Valley (5 pm, Monday, 4/14) - Presentation on the Bus Stop Usability Study

For a listing of the dates, times and locations of all five Service Council meetings, click here. For more information about each service council, click on the name of the service council listed above.

All service councils welcome and encourage public participation. If you would like to comment at any of the meetings, please fill out a speaker card when you arrive, noting the specific item you are there to address.  General comments on issues that aren’t on the agenda are taken as a part of the “public comment” section of the agenda.  If you would like to provide input to a Council but cannot attend a meeting, you can submit your comments in writing through the Service Council web page or send them to servicecouncils@metro.net.  If your comments are for a specific council, please make sure to indicate which one you are addressing.


March Service Council meetings feature fare forums

Metro is considering restructuring fares and is providing information and an opportunity to comment on the proposal at “Fare Forums” at each of the Metro Service Council meetings in March.

Public comments gathered at the Fare Forums will be transcribed and submitted to the Metro Board of Directors as part of the record of public comment on the proposal.  The Forums are being held at the request of the Metro Board to provide the public with opportunities in different regions of LA County to receive information and comment on the proposed fare restructuring.  In addition to these Forums, the public may provide verbal input on the fare proposal at a formal public hearing that the Metro Board of Directors will hold on March 29, starting at 9:30 am, at the Metro Headquarters building in downtown Los Angeles.  For more information about the proposed fare restructuring, including other ways to submit comments on the proposal, click here.

The first of our five Service Council / Fare Forum meetings will be in Van Nuys on Wednesday, March 5, at 6:30 p.m., during the San Fernando Valley Service Council meeting. The other four Service Council / Fare Forum meetings will be: San Gabriel Valley (El Monte) on Monday, March 10, at 5 p.m.; Westside/Central (Beverly Hills) on Wednesday, March 12, at 5 p.m.; Gateway Cities (Huntington Park) on Thursday, March 13 at 2 p.m., and; South Bay (Inglewood) on Friday, March 14 at 9:30 a.m. For Service Council / Fare Forum locations, click here.

Additionally, all Service Council meetings will include the monthly report from Metro Service Council Director Jon Hillmer providing previous month’s statistics on ridership, performance and other measures of Metro service. Other meeting topics currently scheduled for the March Service Council meetings include:

San Fernando Valley (6:30 pm, Wednesday, 3/5) - Vote on proposed service changes for June 2014 or later.

San Gabriel Valley (5 pm, Monday, 3/10) – Vote on proposed service changes for June 2014 or later; presentation on Goals for Division 9 Improvement.

Westside/Central (5 pm, Wednesday, 3/12) – Vote on proposed service changes for June 2014 or later.

Gateway Cities (2 pm, Thursday, 3/13) – Vote on proposed service changes for June 2014 or later; presentation on Metro’s Blue Line Improvement Project.

South Bay (9:30 am, Friday, 3/14) – Update on LAX Green Line Buses Transfer Policy (note – since no major June ’14 service changes were proposed in the South Bay region, they did not hold a public hearing and thus will not be voting on any proposed changes).

As always, the public is encouraged to attend and share their comments with the Service Councils on improving bus service throughout LA County. If you would like to provide input to a Council but cannot attend a meeting, you can submit your comments in writing through the Service Council web page or send them to service councils@metro.net. If your comments are for a specific Council, please make sure to indicate which one you are addressing in your e-mail.

Preview of February Metro Service Council meetings and service changes public hearings

Four of the five Metro Service Councils will hold public hearings this month to receive public input on proposed bus service changes for June or later this year. There will be a presentation at each hearing on the changes proposed for each region, and the public will have the opportunity to provide comments.

Service Councils will not vote on the proposed changes until March, taking into consideration all comments received. In addition, a special pubic hearing will be held in downtown LA in Metro’s Board room on Saturday, February 8 at 9 am to provide additional opportunities for the public to comment on the proposed changes.

Please note that these public hearings are unrelated to the upcoming public hearing regarding proposed fare restructuring on March 29. Only comments on the proposed service changes will be accepted at the hearings described in this article. Service Councils will have Fare Forums to discuss Metro’s fare restructuring proposals, and accept public input, during their March meetings.

The San Fernando Valley and Westside/Central Service Councils will conduct their meeting and public hearings at their usual council meetings times. The San Gabriel Valley and Gateway Cities Service Council will start their meeting a little later than usual, at 6 pm. The Gateway Cities meeting and public hearing will be held at a new location – the Aspire Pacific Academy, located at 2565 E 58th Street in Huntington Park.

The South Bay Service Council will hold their meeting at the regular time, and will not have a public hearing since no major service changes are proposed in that region. All public hearings and Service Council meeting dates and times are listed below.

The proposed service changes can be reviewed on Metro’s web page at www.metro.net/about/metro-service-changes/proposed-changes-metro-bus-service.  Anyone unable to attend hearings can submit their comments in writing by mail, postmarked no later than midnight, February 14, 2014, sent to: Metro Customer Relations, ATTN: June 2014 Service Changes, One Gateway Plaza, 99-PL-4, Los Angeles CA 90012-2932. Comments can also be submitted by e-mail to: servicechanges@metro.net or via fax at 213-922-6988.

Meeting topics for this month’s Service Council meetings, and the lines being considered for service changes at public hearings in each of their regions, are listed below. All meetings will include a brief report from Metro Service Council Director Jon Hillmer on previous month’s statistics on ridership, performance and other statistical categories.

San Fernando Valley - Wednesday, 2/5. 6:30 pm. A presentation will be made, and public comment will be accepted, for June service changes proposed for the following Metro Bus Lines in or connecting with the San Fernando Valley: 91, 169 222, 234, 588, 734, 741, 761.

Downtown Los Angeles Special Saturday Hearing – Saturday, 2/8, 9 am. Held in the 3rd Floor Board Room at Metro’s headquarters building located at One Gateway Plaza, LA 90012. A presentation will be made, and public comments accepted, on all proposed June service changes.

San Gabriel Valley - Monday, 2/10, 6 pm (different time). A presentation will be made, and public comment will be accepted, for a June service change proposed for Line 577 (serving the San Gabriel Valley and Gateway Cities regions)

Westside/Central - Wednesday, 2/12, 5 pm. A presentation will be made, and public comment will be accepted, for June service changes proposed for the following Metro Bus Lines in or connecting with the Westside/Central region: 234, 534, 588, 734, 761.

Gateway CitiesThursday, 2/13, 6 pm (different time and location). Preceding the public hearing, the Gateway Cities Service Council will receive a presentation on Metro’s “On the Move Rider’s Club”. Next, at the public hearing, a presentation will be made, and public comment will be accepted, for a June service change proposed for Line 577 (serving Gateway Cities and the San Gabriel Valley regions)

South BayFriday, 2/14, 9:30 am. As mentioned above, the South Bay will not be holding a public hearing this month since no major service changes are proposed for the region this June. Items on the South Bay Service Council’s agenda include a presentation on Metro’s Accident Reduction Program and an update on Electric Vehicle Charging Station Installations.

For a detailed listing of all Council meeting dates, times and locations, click here. As always, the public is encouraged to attend and share their comments with the Service Councils on improving bus service throughout LA County. If you would like to provide input to a Council but cannot attend a meeting, you can submit your comments in writing through the Service Council web page or send them to service councils@metro.net. If your comments are for a specific Council, please make sure to indicate which one you are addressing in your e-mail.

January Metro Service Council meetings preview

Metro Service Councils are ringing in the new year with four January meetings. The San Fernando Valley Service Council will not meet in January as their regular meeting would have been on New Year’s Day. The other four Councils will hold their meetings on the usual days and times, as listed below.

January Metro Service Council meeting details are provided below. Please note that some of the presentations listed are tentative at the time of this posting. In addition to the monthly report from Metro Service Council Director Jon Hillmer, all Councils will receive updates on the February public hearing schedule, Fare Forums that are being targeted for March (originally scheduled for February, but moved back one month) meetings, and a presentation on Metro’s “Seniors On The Move” program, which is aimed educating older adults about using public transit. Other agenda items at Council meetings this month include:

San Fernando Valley – MEETING CANCELLED due to conflict with New Year’s Holiday (Jan 1). Next meeting will be Wednesday, February 5.

Westside/Central (5 p.m., Wednesday, 1/8) – Presentation on Santa Monica Blvd. / 3rd Street Corridor Studies update; Presentation on Metro’s Accident Reduction program.

Gateway Cities (2 p.m., Thursday, 1/9 –Swearing in of new Gateway Cities Service Council member Aja Brown, Mayor of Compton; recognition of accomplishments at the Artesia Blue Line Station for Lt. Leo Bauer and Long Beach Transit Operations Supervisor Mike Wilson; update on Blue Line gate latching; update on (new) location for February Gateway Cities meeting and public hearing.

South Bay (9:30 a.m., Friday, 1/10) – Presentation on Metro’s Bike Program; update on upcoming Green Line gate latching.

San Gabriel Valley (5 p.m., Monday, 1/13) – Summary of November’s Line 485 workshop; Metro’s Customer Complaint process.

In February, four of the five Service Councils will be conducting public hearings to receive comments from the public on proposed service changes that, if approved, would go into effect in June 2014. Because none of the proposed major service changes are proposed in the SouthBay region, that Service Council will not hold a public hearing. Details on the proposed June ’14 service changes and February hearings are posted on Metro’s web page. The public will also be notified about public hearings and proposed changes through media releases, rider notices placed on buses and trains, and other means.

Also At all February March (moved back one month from Feb to March) Service Council meetings, there will be a Fare Forum (Please note that .  Attendees will be able to express their opinions on a potential transit fare adjustment and offer their suggested alternatives.  All comments will be recorded and provided to the Metro Board of Directors for their consideration.

For a detailed listing of all Council meeting dates, times and locations, click here. As always, the public is encouraged to attend and share their comments with the Service Councils on improving bus service throughout LA County. If you would like to provide input to a Council but cannot attend a meeting, you can submit your comments in writing through the Service Council web page or send them by email. If your comments are for a specific Council, please make sure to indicate which one you are addressing in your e-mail.

December Metro Service Council meetings preview

Metro Service Council agendas are set for December, including one special meeting in a different location. Service Council meetings kick off today (Wednesday, December 4), in the San Fernando Valley at the Marvin BraudeCenter in Van Nuys.

The San Gabriel Valley Service Council will be conducting their December meeting at an alternate location – The Alhambra, located at 1000 South Freemont (northeast corner of Freemont and W Mission Rd) in Building A2, on the lower floor, room 2051. This meeting will include a special workshop to discuss options to improve service on Metro Line 485, which serves the communities of Alhambra, South Pasadena, Pasadena and Altadena. The Council is hoping the public will participate and share their ideas about improving service on the line. The meeting starts at5 pm, on Monday, December 9. Next month the San Gabriel Valley Service Council will return to their regular meeting location in El Monte.

All of the other Metro Service Councils will conduct their meetings on their regular schedules, as indicated below. Please note that some of the presentations listed below are tentative at the time of this posting. All meetings will include a report from Metro Service Council Director Jon Hillmer, who will provide statistics on October ridership, performance and other measures of Metro service. Other agenda items at Council meetings include:

San Fernando Valley (6:30 pm, Wednesday, 12/4)  – Presentation on proposed June 2014 service changes and approval of public hearing date, time and location; Discussion on the approval of rescheduling or cancellation of the Council’s January meeting (which is scheduled for January 1); Presentation on the New Bus Purchases Distribution Plan; Update on the Lassen Bridge closure.

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Preview of November Metro Service Council meetings

Due to two federal holidays this month — Veteran’s Day and Thanksgiving — there has been a slight rejiggering of the Service Council meetings.

To avoid a conflict with Veteran’s Day, the San Gabriel Valley Service Council elected to shift their meeting to Wednesday, November 20. The time (5 p.m.) and location (Metro Division 9 building adjacent to El Monte Station) will remain the same.

The other Service Councils will conduct their meetings on their regular schedules, as indicated below. Please note that some of the presentations listed below are tentative at the time of this posting.

All November Service Council meetings will include a report from Metro Service Council Director Jon Hillmer, who will provide statistics on August ridership, performance and other measures of Metro service. Other agenda items at Council meetings include:

San Fernando Valley (6:30 pm, Wednesday, 11/6) –Presentation on East San Fernando Valley Transit Corridor Study; Presentation on Metro’s Bike Program; Report on Orange Line Lassen Bridge Closure; Update on Lines 94/794, 154 and 239 Proposed Minor December Service Changes.

Westside/Central (5 pm, Wednesday, 11/13) – Report on Dodger Express; Report on Expo Line/Bus interface with Culver City; Presentation on Metro’s Bike Program.

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