One topic that is frequently raised at Metro Board meetings: technology, the rider experience and which tech tools Metro should be pursuing. And, as regular readers of The Source know, this is a topic discussed and debated (and debated some more!) on our comment board.
In that spirit, Metro is convening a one-day technology roundtable “Metro and the Digital Future” on Friday, Nov. 7 from 8 a.m. to 4 p.m. at Metro headquarters. The event will feature industry leaders who will discuss how technology can improve the customer experience on Metro.
Qualified entrepreneurs and firms can also make a pitch to Metro with their ideas. Click here for the pitch form.
“Metro and the Digital Future is a unique pitch-style event that tackles some of Metro’s toughest customer experience challenges by eliciting insight from top-tier solution providers and combining it with constructive critique by a variety of subject matter experts from throughout North America,” says Dave Edwards, Metro’s Chief Information Officer.
Among the topics to be discussed:
•Next-generation fare payments
•Wi-fi on transit
Participants will include those from firms specializing in these topics as well as transit chief information officers, academics, private sector representatives and Metro staff. The event will also be open to the general public, but space is limited and registration is required.