Here’s the news from Metro’s tech team about NexTrip:
Metro is currently upgrading its bus fleet management system (ATMS) on all of its fleet vehicles. Nextrip bus arrival service is temporarily affected during the transition, the Nextrip system is currently providing arrival predictions based on scheduled information (vs. real-time location information). Metro is working to complete the transition as soon as possible. We appreciate your patience and understanding.
Many of you have noticed this problem over the past couple of days. Hopefully it will be up and running soon. In the meantime, the service is either providing no updates or proving arrival times based on the schedule.